How to Understand and Resolve Holds Before Registration

Understand and Resolve Holds

Have a registration hold on your record? We’re here to help you learn more about holds and resolve them quickly so you can continue with your academic experience.

In short, a registration hold on your record prevents you from moving forward with your degree progress. Resolve holds as soon as you can.

Below we break down:

  •   The types of holds that can show up on your account

  •   How and when to resolve your hold

  •   Tips for resolving your hold

Types of Registration Holds

You may have a hold on your record for a variety of reasons:

  • Academics
  • Advising
  • Finances
  • Health services
  • Student conduct

The first step is to learn what type of hold you have and why you have it. 

How to Resolve Holds

To see if you have any holds on your account, log in to Buff Portal and select the notifications icon or go to the holds and to-dos card. You should also receive an email if you have a registration hold that prevents enrollment.

To resolve:

  • Log in to Buff Portal.
  • Select the notifications icon or go to the holds and to-dos card.
  • From here you can see how many holds you have and learn about each one. 
  • Each hold shares instructions on how to resolve the hold and who to contact if you have questions.

Tips for Resolving Holds

 

Stay in the Know

You can view your hold as soon as the hold is on your account, so we recommend logging in to Buff Portal to see if you have any holds. Staying aware of your holds gives you time to understand the actions you need to take before class registration.

 

Resolve Holds Immediately

Resolve holds immediately, before your enrollment window begins. Holds can take some time to process. This means you don’t want to wait to resolve your hold or you might miss your enrollment window, which can delay registering for the classes of your choice. 

 

Set a Reminder

As soon as you learn about your enrollment window and any possible holds, set a reminder on your tech to help ensure you don’t forget about your holds. Set a reminder one week before your enrollment window begins to check in again and see whether any holds are still outstanding that you need to address.

Have more questions?