Holds

A hold prevents you from taking some kind of action, whether that's registering for classes, getting proof of enrollment, receiving a financial aid refund, ordering a transcript or receiving a diploma. CU Boulder departments and offices may place a hold on your record for a number of reasons, including but not limited to financial, advising, scholastic, conduct and health.

Resolve your holds as quickly as possible by following the instructions associated with each hold:

  1. Log in to the student portal.

  2. Click the Student tab.

  3. Click Holds & To-Do Items.

  4. Click the Holds tab.

  5. Click the hold's title to expand its description, which should explain how to clear the hold and which office to contact with questions.

To-Do Items

A to-do item is a strongly recommended action that certain students must complete if they want a specific outcome. For example, students must complete certain to-do items to receive financial aid or to allow their parents to view and pay their tuition and fee bill. Some to-do items become holds if not completed by a specific date.

Monitor your to-do items closely and, when applicable, follow the instructions to resolve it:

  1. Log in to the student portal.

  2. Click the Student tab.

  3. Click Holds & To-Do Items.

  4. Click the To-Do Items tab.

  5. Click the to-do item's title to expand its description.