CU Guest Access FAQs
They'll need to create one. CU Guest Access uses Google, LinkedIn or Facebook to authenticate a guest's identity. There's no way around this at this time.
No. The only items guests can see are those in your student record.
No. Access to financial records is maintained by the Bursar's Office. You'll need to set up your guest as an authorized payer to grant them access to your bill.
Yes. Students can select any combination of items to share with their guests.
Yes. You can make changes to a guest's access at any time by editing your CU guest access settings.
Yes. You can revoke guest access at any time by editing your CU Guest Access settings.
As many as you want!
No. Guests are not able to make any changes to a student record (such as updating an address) or complete any action on behalf of the student (like registering for classes).
No. CU guest access does not allow a guest to speak with a university representative about your record. In order to allow a guest to do that, you need to establish FERPA consent to release for that guest.
CU guest access is online and read-only. A guest can't do anything on your behalf, and they can't speak with a university representative about your record. However, FERPA consent to release allows the university to discuss student-approved records with a parent or authorized third party.
If your questions aren't answered here, contact the Office of the Registrar.
A video with step-by-step instructions is available on our YouTube channel.
You'll need to create one. CU Guest Access uses social media accounts to authenticate a guest’s identity. This is the only option available at this time.
First, check your spam folder. Since the authorization emails are sent from a network account, they may be flagged as spam. If you still can't find them, confirm the email that your student used, then ask your student to re-send the email.
Yes. The email address that your student uses to establish your access must match the email you use for LinkedIn, Facebook or Google.
You're probably already logged in to that social media account (note: Gmail is part of the Google platform). You have three options:
- If you don't need to be logged in to the social media account right now, log out of the social media account and try again.
- If you're still on the first activation step (i.e., you haven't logged in using a social media account yet) and your email address is associated with more than one of the three social media accounts, use another account instead.
- If you need to use this account and you need keep your social media account open:
- Open a different browser (e.g., Internet Explorer, Safari, Google Chrome, Mozilla Firefox).
- Confirm that you're not logged in to your social media account in that browser.
- Copy the link from your email message into the browser's address bar and hit Enter.
- Select your social media account and continue the process.
First, make sure you're not already logged in to the social media account you're using for CU Guest Access (see previous FAQ). If that doesn't solve the problem, close and reopen your browser, then clear its cache (see instructions for Internet Explorer, Safari, Google Chrome, Mozilla Firefox). If you're still having problems, contact the Office of the Registrar for troubleshooting help.
Contact the Office of the Registrar for troubleshooting help.
Your student can re-send the email that contains the security key.
Your student should revoke access, then re-establish access with your first and last name and email address.
Once you've signed in to the CU Guest Access website, click the title of the record you'd like to view (for example, Emergency Contact). On the next screen, click Search to get a list of all students for whom you have been granted access. Click on the name to view the record for that student.
Your student. Unless your student has released protected information to you via FERPA Consent to Release, CU Boulder cannot release any non-directory information about that student.