What They Are

Advising service indicators are holds that prevent students in specific programs from registering until they've met with their academic advisor. 

There are two methods for applying advising service indicators in batch:

  • Identifying students based on their program enrollment in Campus Solutions
  • Using a department-provided list of student ID numbers

When They're Assigned

The CU-SIS Development team assigns service indicators according to the following schedule:

  • Fall: Early February
  • Spring: Mid-September
  • Summer: Mid-February

If your department has requested batch assignment before, you'll receive an email a couple weeks before the assignment date to confirm you still want service indicators applied for that semester.

To request a new batch assignment, print the change request form for that semester, fill it out and return it to the CU-SIS Development team at least one week before advising service indicators are assigned.

Spring 2021 Request Form
(Submit by Sept. 9, 2020)

Department Best Practices

Inform Students of the Hold

Students have requested that departments email them as soon as a hold is placed on their account. Here are examples from our office: Action Required: Clear Your Registration Hold(s) and Hold Applied: Register with Selective Service.

In your email, we recommend:

  • Including "Hold Applied" or "Action Required" in the subject line
  • Explaining the exact steps the student must take to resolve the hold before registration starts

If you wish to request an e-memo, all student communications (including the former Student E-Memo) are distributed by Strategic Relations & Communications. Visit the CU Boulder Today website to learn more and to submit your message as an administrative e-memo or CU Boulder Today story.

Remove the Hold Promptly

Advising holds now include a timeline for release (e.g., "After you've met with your advisor, your hold will be removed within three business days"). Please remove the advising service indicator as soon as possible after the student has received advising to ensure compliance with this timeline.

Manual Removal

  1. In the main menu, click "Campus Community."
  2. In the campus community menu, click "Service Indicators."
  3. In the service indicators folder, click "Person."
  4. In the person menu, click "Manage Service Indicators."
  5. Enter the student ID, then click "Search."
  6. Click the link for the appropriate service indicator to be released. In the "Code" field, click the S40 (or S41, S42, S43, etc.) link.
  7. Click the "Release" button in the upper right corner.
  8. You will be asked to verify the release action. Click "OK."
  9. The service indicator is released, so it no longer displays to the student.

Batch Removal

To have advising service indicators removed from multiple students at once, departments may submit a student ID list.

  1. For each plan (one plan per file), create an Excel file with three columns: SID, term and plan.
  2. Send the file via Large File Transfer to cusisdev@colorado.edu.

Please allow one business day to process the file.