Contact Us
Federal government shutdown & impact to student aid
Updated Oct. 1, 2025 at 8:40 a.m. Mountain Time
The university is aware of the recent government shutdown and understands that it may raise questions about student financial aid. According to the Department of Education, federal aid programs, including Pell Grants, Direct Loans and work-study, aren’t affected by the shutdown. Students and families can continue to submit the Free Application for Federal Student Aid (FAFSA) as usual. We’ll continue to monitor any potential impacts. For the latest information, please visit the Federal Funding Updates webpage.
Fall and Spring Hours
- Phone and email: 9 a.m. to 4:30 p.m. Mountain Time
- Front desk in Regent 175: 9 a.m. to 5 p.m. Mountain Time
Advisors can assist with questions and document drop-off at the front desk. In-person appointments are available on a walk-in basis; no reservation needed. Office hours are subject to university holidays.
Contact us by:
- Phone to speak with an advisor: 303-492-5091
- Email using our ask us a question form
- Log in to Buff Portal to view status of financial aid, to-do items, and complete forms
- Send a form or tax documents using our file upload
Submit a Document Online
You can send us requested documents using our secure document upload.
Mailing address
University of Colorado Boulder
Office of Financial Aid
77 UCB
Boulder, CO 80309-0077
FAFSA School Code
001370
Request an Outreach Event
Let us know the details of your event and we'll do our best to match you with a resource.
Check out our list of scheduled events tailored for prospective and first-year applicants.
Students:
You are required to set a security passphrase in Buff Portal in order for the university to assist you with FERPA-sensitive inquiries over the phone or in person without a photo ID.
Parents:
Students' educational records are protected by FERPA once they start attending college. Without a FERPA Consent to Release, we are unable to talk with you about their financial aid.
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ADA Accessibility
The Office of Financial Aid is committed to providing equal access to individuals with disabilities. If you are planning to meet with a financial aid counselor and require accommodations, please contact us within five business days of your planned visit.
- For academic related accommodations, you may contact Disability Services at dsinfo@colorado.edu
- For all other accessibility and ADA related questions, please contact ADA & Accessibility at adacoordinator@colorado.edu