Electrical, Computer & Energy Engineering Department News - October 21, 2024

We’re excited to announce the launch of an improved Events & Catering Request Form to simplify all event-related requests, including catering, food orders, and general event planning. This form ensures requests are handled efficiently and can now be accessed through the Events Request Form box on our website. You can also fill out the form here.

Please note: All catering orders must be placed at least 48 hours in advance. For large events, we recommend submitting requests as early as possible to ensure availability.

This week’s department will include the following:

• Science talk by Nikolaus Correll
• Lunch: Mexican food

Mark your calendars! This year’s ECEE Department holiday party will take place on December 6th, 2024. More details to follow.

The former associate chair office, 1B55A, in the ECEE main office, has been repurposed as a hotel space. The room features a large desk, a large round table and 4 chairs, a desktop monitor, and a large wall-mounted monitor/TV. The room is unlocked and is available on first come, first served basis. Contact Robin McClanahan with any questions.

Due to our campus’s annual network registration renewal requirement, users will need to re-register for access to the UCB Wireless network. To register on UCB Wireless, enter your IdentiKey username and password, and agree to the Acceptable Use Policy. OIT has step-by-step instructions and a video showing how to register on UCB Wireless. If you have questions about campus networks or need help to access them, please contact the IT Service Center at oithelp@colorado.edu or 303-735-4357. View news story here

Apple has released its newest operating system, macOS 15 Sequoia. As is often the case with new operating systems, there are expected incompatibilities with a number of widely used applications at CU Boulder and beyond. Because of this, OIT recommends waiting to upgrade Apple devices to macOS 15 Sequoia until most incompatibilities are addressed. For more info: macOS 15 Sequoia Release Information page.

OIT has developed a Secure Computing Quick Start Guide that will be included with each new Dell and Mac computer purchased through the CU Marketplace starting in August. The Quick Start Guides provide best practices and a link to step-by-step instructions for the initial set-up of new Windows and Mac computers. The Quick Start Guide will be reflected as an SKU in the invoice. This will add a $7.50 charge to Apple computers ordered through CDW and a $5 to $7 charge to Dell computers, based on the computer’s specifications. This cost will be reimbursed by OIT per speedtype on a quarterly basis for orders placed during the 2024-25 fiscal year. After this fiscal year, covering the Quick Start Guide cost will be the responsibility of ordering departments and will no longer be reimbursed by OIT. For more information: https://oit.colorado.edu/software-hardware/secure-computing.

OIT has sunsetted its Linux server support and outsourced it to a 3rd party: Crazy Penguins. There is a $30 monthly charge for this “proactive” (monthly updates, and patching security vulnerabilities) service and a $150 cost for “reactive” service (questions, requests, etc.). The ECEE department will cover these costs. If you need to contact Crazy Penguins, submit a request to: support@craftypenguins.net  

• Teaching Labs (Capstone, Embedded Systems, Power Lab, Optics, RF, Highspeed Measurements, Circuits) IT Support: http://itll.link/servicedesk
• Research Labs License Server Support: support@craftypenguins.net
• Research Computing: https://www.colorado.edu/rc/
• IT Service Center: Contact the IT Service Center (303-735-4357 or help@colorado.edu) for help with all OIT services including email and IdentiKey, Internet connectivity and other technology-related questions.
• Buff Techs Desktop Support: OIT provides no-cost software support for laptop and desktop workstations to faculty, staff, and students. You can also register your laptop to aid in recovery in case it is lost or stolen.
• Dedicated Desktop Support: Departmental IT Support customized for your needs.
• Network Troubleshooting: Submit this form to report network connectivity issues on campus.
• Classroom Technology Problem Reporting form: Submit this form to report an issue with technology malfunctioning in a classroom (except for the ECEE classrooms – contact Bret.Moreland@colorado or 303-503-7939 for support)
• Self-Service Help Request: Submit a request directly to the ITSC using ServiceNow
• Lightboard: Contact  Andy Garcia, Andrew.Garcia-3@colorado.edu, in the Mechanical Engineering department for scheduling and technical assistance
• OIT Website https://oit.colorado.edu/support
• All other issues, contact Robin.McClanahan@colorado.edu or 303-492-6736.