ICS developed the Anonymous Concerns & Comments Reporting system to:
- increase awareness and educate the community, not to punish or call out individuals
- provide resources and support for the reporter (via auto-respond message)
- provide an anonymous outlet for your experiences
- guide community-wide education on issues that arise through the reporting system
- flag any issues/people that repeatedly appear in reports and elevate any repeat issues of particular individuals to ICS leadership
- create a more inclusive and welcoming community
The system is managed by volunteers from the ICS Inclusion, Diversity, and Equity Committee (IDEC).
For issues specifically involving employee misconduct, please contact the Human Resources Behavioral Intervention Team & Threat Assessment team.
Campus Resources That Provide Individual Help
- Office of Equity and Institutional Compliance (OIEC)
- Don’t Ignore It: confidential support, reporting concerns, and learning skills for helping others.
When you are not ready to report to OIEC but want questions answered:
- People can contact OIEC to talk generally about a concern without revealing the identity of the individuals involved to better understand the options for addressing the situation.
- Individuals can also report anonymously for themselves through the online form. Limited action can be taken based on anonymous reports.
- Responsible employees reporting for someone else may not report anonymously, but can seek advice from OIEC by talking about a situation in a hypothetical way.
- People can report to OIEC by calling (phone: 303-492-2127), emailing (email@example.com), submit an online form.
- Ombuds office
- “assists all CU Boulder students, staff, and faculty with any university-related dispute or concern”, confidentially.
- Office of Victim Assistance (OVA)
- “provides free and confidential information, consultation, support, advocacy and short term counseling services to University of Colorado Boulder students, graduate students, faculty and staff who have experienced a traumatic, disturbing or life disruptive event. OVA is not the office that investigates or adjudicates cases.”
- The Real Help Hotline for CU EMPLOYEES
- This hotline is free, confidential and available 24/7 by calling 833-533-CHAT (2428).
- Provides all CU employees with access to professional mental health counselors, who help find wellness and behavioral resources or immediate counseling over the phone.
- Student Affairs Student Support & Case Management (SSCM)
- “SSCM assists students to reduce the adverse impact of challenging situations through connection with campus partners, community resources and support systems, encouraging success through individualized planning.”
- The Student of Concern team (SOCT) at SSCM is dedicated to assisting students who may be in distress.
- Student Affairs Counseling and Psychiatric Services (CAPS)
- CAPS providers work with each student to create a personalized care plan specific to their needs and can make recommendations or referrals for ongoing care in the community as needed.
- Student Affairs Health & Wellness Services Reading Resources
- OIEC, Ombuds, and OVA
- This CU Boulder Today web article provides a wide-variety of support programs, centers, resources categorized by 'Confidential support centers and resources', 'Reporting information', and 'Other supportive resources'.
Other Resources That Provide Individual Help
- Anthem Members LiveHealth Online
- Provides telehealth for medical, psychological, and psychiatric related concerns. Anthem plan members can use LiveHealth Online. They can visit Anthem’s secure portal to use LiveHealth Online and connect with a board-certified doctor via live chat or video. This includes visits with a mental health professional, 24/7 through live video.
- Anthem Members Mental Health Resource Hub
- A free online digital resource site
- Kaiser Members myStrength App
- Kaiser members have access to the myStrength app and other digital emotional wellness tools at Kaiser Permanente. myStrength is a personalized program that includes interactive activities, in-the-moment coping tools, inspirational resources and community support. myStrength helps with depression, anxiety, sleep, stress, substance use and chronic pain. You can track preferences and goals, current emotional states and ongoing life events to improve your awareness and change behaviors.
- Colorado State Assistance Program (C-SEAP) for CU EMPLOYEES
- Free, confidential resource provided by the State of Colorado can be for work-related or personal use. Whether you require counseling after a traumatic family event or facilitation towards a stronger work team, C-SEAP will help you receive the support you need. There are locations throughout Colorado for easy accessibility.
- (303) 866-4314 or (800) 821-8154
- Colorado Department of Public Health & Environment
- The CDPHE offers Online resources for reducing fear and taking care of yourself.
- Qualtrics uncouples your email/identity from the survey results so we will not know who you are unless you decide to provide your email address in the report.
- The IDEC review team chair will receive an email alert when a report is submitted then:
- Read the report.
- Determine if the reported incident is a mandatory reporting issue to be elevated to OIEC (if people are identified in the report)
- If issue is not reportable to OIEC, the IDEC review team will review the report as soon as possible after they are received
- Actions that result from survey submissions will be recorded in an anonymized log that is generalized by topic.
- Examples of actions within the IDEC scope are Educational, workshop, training, and resources
- [Link to actual log and screenshot of example log coming soon]
Note: IDEC is the initial recipient of any issues reported here. The intent is for the report to stay within ICS; reporting to other departments is outside the scope of this system.
- The review team will ascertain if the report falls within the scope of IDEC managing the report or if Institute leadership needs to manage the report.
|What is within the scope of IDEC taking outreach actions?|
|What is not within the scope of IDEC taking outreach and other actions? The following types of issues may be elevated to the Associate Director or other ICS leadership:|
- If outside the scope of IDEC, inform the Associate Director (email here) or other ICS leadership (depending on the nature of the issue)
2. The review team will bring the report to an IDEC meeting to create an action plan
- Reviewers are members of the ICS IDEC
- [List with names of the current reviewers coming soon]
- Reviewers and review team chair are nominated (can be self-nominated) and selected by IDEC consensus
- Reviewers participate in the reporting system on a voluntary basis
- Frequency of review: Qualtrics system will send a notification email to the review team chair as reports are submitted.
- Only one person sees the initial report, to maximize privacy in case a name or email is included
- IDEC endeavors to recruit reviewers with a variety of roles at ICS: students, staff, faculty, research scientists.
- Potential conflict of interests are considered in the reviewer appointment process.
- Potential conflict of interests are considered in the reviewer appointment process.
- If your concern involves the review team chair [name the chair coming soon], you can contact the ICS Associate Director [email address coming soon]
- Reporting survey has a “Conflict of Interest” question.
- Reporting survey has the option to request a specific reviewer to follow up with you, if you identify yourself
- Yes, the reviewers receive training to help identify mandatory reporting issues, protocols and procedures for working with the ICS leadership team for non-mandatory reporting issues where education and resources may not be sufficient. All reviewers will have completed the CU Boulder mandatory training in Discrimination and Sexual Misconduct offered by the Office of Institutional Equity and Compliance. The course helps reviewers understand requirements for mandatory reporting.
- Student reviewers are required by CU Boulder to complete the Canvas course on university policy and resources addressing discrimination, harassment, and sexual misconduct.
- All CU employees complete the CU: Information Security and Privacy Awareness Skillsoft course. The course helps reviewers understand requirements for maintaining privacy and security for individuals submitting a report.
- Reviewers will read ‘Guidance for Supporting Groups After a Traumatic Event’ webpage.
- Reviewers will become familiar with campus support resources for them.
- Reviewers will be encouraged to attend a workshop by Office of Victim Assistance on ‘How to respond in a Trauma Informed Way to Someone Who Discloses a Traumatic Experience’ and ‘Self-Care for Vicarious Trauma’ workshop.
- Reviewers base their determination on information provided by the OIEC resource ‘When is someone required to report?’
SURVEY LINK COMING SOON