Core Principle: Transcripts and captions ensure users can access audiovisual media.

What are transcripts and captions?

A transcript is a written version of the audio contained in a video or audio file. Depending on how it is being used, a transcript may or may not include timestamps.

Captions are transcripts that are timed to appear in sync with the audio while playing a video. Closed captions can be turned on and off by the viewer; open captions are always visible and cannot be turned off.

Transcripts should be provided if there is audio content that does not have accompanying video content (e.g. podcasts). If video content is present, then captions should be provided. A transcript may also be provided for a video in addition to captions.

Transcripts and captions should include all spoken content, as well as important non-speech sounds or indications of tone when someone is speaking.

Why are transcripts and captions important?

Captions and transcripts give individuals who are d/Deaf or hard of hearing access to your audio or video content. Captions also benefit a wide variety of users, including people who are not fluent in the video’s language, are unaccustomed to the speaker’s accent, people who learn best by reading, or people trying to watch your video in a noisy place.

How can I add captions and/or transcripts to my content?

Work with the DAO Captioning Team

You can work with the DAO captioning team to caption your content. The captioning team can submit captioning requests to a vendor on your behalf; the cost starts at $1.28/min and can increase depending on the turnaround time needed and other factors. There will be no cost to you or your department if captioning is needed to fulfill a student’s captioning accommodation through the Disability Services Office. Submit the Captioning Request Form to get started.

Create Captions Yourself

If you decide to create captions on your own, we have resources that can help! Check out our DIY Captioning and Captioning Quality Guidelines pages to get started. Faculty, staff, and students can request captioning training or consultations at no cost by emailing Captioning@Colorado.EDU.