The goal of the Digital Accessibility Office (DAO) is to improve the accessibility of the digital campus environment and increase opportunities for participation in the digital life of the university for individuals with disabilities by:

  • Supporting faculty and staff delivering digital services and content to individuals with disabilities;
  • Supporting and evaluating¬†compliance with university policies on digital accessibility;
  • Directly supporting specific users when needed.

About the Office

The core team working on digital accessibility is part of the Office of Integrity, Safety and Compliance. We have six full-time staff and a fluctuating number of part time staff and native assistive technology user testers. The program builds on extensive work completed by the IT Service and Applications Accessibility Initiative project in 2014-2017.

Digital Accessibility Office Principles

  • Transparency and open communication to campus leadership and all campus constituents
  • Clear accountability for accessibility issues
  • Thoroughness and completeness of work
  • Measuring conformance quality using standards such as WCAG 2.1 or higher education best practices
  • Valuing usability and user experience over compliance
  • Processes that are defensible from academic, research, and professional perspectives

The campus Digital Accessibility Office is overseen by the Digital Accessibility Review Board (DARB) and driven by our digital accessibility policy and standards.


    The digital accessibility office relies on extensive partnerships with other units supporting users with disabilities, as well as departments focused on academic technology and teaching excellence: