Published: May 18, 2020

The Ombuds Office will continue its "lunch and learns," with topics including one-sided coaching and conflict resolution, apologies, advisor/advisee relationships and negotiation strategies. The virtual events are free and open to students, faculty and staff.

All sessions will be hosted online via Zoom at noon on each Tuesday in June; registration is required.

Sessions being offered include the following:

June 2: "Can the Ombuds Help? Working Through Conflict When Only One Person is Willing to Talk"

Ombuds Program Administrator Kerry Tay McLean will discuss why, during a university-related conflict, it may still be beneficial to use Ombuds Office services, even if other parties involved in the conflict are unwilling to talk with the office.


June 9: "Apologies—So Why Won't You Apologize?"

Join Director Kirsi Aulin to discuss the role of apologies in work relationships, the benefits of apologies and the mythology around apologies.


June 16: "What Do You REALLY Want? Understanding Positions and Interests"

Join Associate Director Liz Hill for the second part of the negotiations series to discuss the importance of identifying what you want before entering a negotiation. Negotiators often waste time arguing over who should get their way or, alternatively, trying to find a compromise point in between the two firm positions they have staked. In principled negotiation, negotiators look beyond such hard-and-fast positions to try to identify underlying interests—their basic needs, wants and motivations.


June 23: "Grad Student Special: The Advisor-Advisee Relationship"

Join Faculty Ombuds Jerry Hauser to discuss managing good relations with your advisor: communicate, collaborate, activate.


June 30: "Don't Ignore the Emotions: Embrace the Five Core Concerns of Negotiation"

Join Associate Director Liz Hill for the third part of the negotiations series to discuss core concerns—human wants that are important to almost everyone in virtually every negotiation. Learn how considering the five core concerns helps negotiators prepare, conduct and review the emotional dimensions of a negotiation: appreciation, affiliation, autonomy, status and role.