Office Hours & Contact Info
Customer service is available through email and phone only from, Mon.–Fri. 9 a.m.–5 p.m. Mountain Time. No in-person services are available at this time. When a final decision is made regarding the date we return to campus, this information will be updated. (Campus departments please see Cash Management Office Hours for departmental payments.) Office hours and dates may be subject to change.
January 18 (Martin Luther King, Jr. holiday): Bursar's Office is closed
Phone: 303-492-5381
Email: bursar@colorado.edu
Updated: Jan. 14, 2021
Payments
Payments can be made online in Buff Portal (for students) and CUBill&Pay (for authorized payers).
Drop Box
Payment drop boxes are available just outside the north and south doors (south doors are accessible). See Drop Box for more details.
Online Tasks and Information
In Buff Portal, you can:
Student records and financial information are protected by federal privacy laws. We recommend that you consider getting three types of access while your student attends CU Boulder, depending on your needs.
Verifying Your Identity Over the Phone
When you call the Bursar's Office, we will ask for the following information in order to verify your identity.
If you are a student, we will ask for:
- Your 9-digit student ID number (available in your student profile in Buff Portal )
- Your Security Passphrase
If you are a parent or family member, you will need to be an authorized payer and we will ask for:
- Your student's 9-digit student ID number
- The email address associated with your authorized payer account