Refunds

 
 

Direct deposit for tuition and fee refunds is not the same as direct deposit for payroll. If you get a paycheck from CU, you'll need to set up both in Buff Portal.

General Information

Refunds typically result from schedule adjustments, health insurance waivers, overpayments, financial aid, or confirmation deposits. There are two important things to keep in mind about refunds:

  1. Regardless of who paid the bill (except for parent loan refunds designated for the parent borrower), refunds are issued in the student's name.
  2. Refunds reflect current account activity. It is possible that you could see new charges on your bill after getting a refund (due to schedule changes, enrollment in waitlisted classes, or financial aid adjustments, for example) and you are responsible for paying the new charges. Also, Continuing Education classes are billed separately so it is possible to get a refund from your Main Campus student account and still owe a bill to Continuing Education.

Other Refunds

Credit Card Refunds

If your bill was paid by a credit card, the refund will be returned to the credit card company. The 2.85% service fee charged by NelNet Campus Commerce is nonrefundable. Credit card refunds are processed weekly.

Housing Deposit Refunds

Housing deposits are generally released after spring semester ends in mid-June. For more information, visit Housing & Dining.

Parent Loan Refunds

Refunds for parent loans are issued weekdays by check to the person (parent or student) indicated on the borrower’s application. Parent loan refunds are not eligible for direct deposit. For more information, visit Parent Loans.

Withdrawal Refunds 

If you paid tuition and fees and withdraw from the semester within established deadlines, you may be eligible for a refund. For more information, visit Withdraw from the Semester.