Apartment fire resources

Student resources

Student Emergency Fund

The Student Emergency Fund was created to provide support for CU Boulder students who are experiencing a crisis that could adversely affect their semester.

Academic support email template

If you have been affected by the Pearl Street apartment fire, you can reach out to Student Support and Case Management (SSCM) for assistance. SSCM can provide an email template to use in communicating with your instructors about your situation.

SSCM provides support to students throughout their college career and helps them achieve their academic and personal goals. Case managers assist students to reduce the adverse impact of challenging situations through connection with campus partners, community resources and support systems, encouraging success through individualized planning.

Campus support resources

Counseling and Psychiatric Services (CAPS) can be reached at 303-492-2277 (24/7 phone line). CAPS provides free, confidential mental health services for students in Colorado to address a variety of concerns such as academics, anxiety, body image, depression, relationships, substance use and more. Please call 303-492-2277 and follow the instructions on the voicemail. CAPS is available Monday–Friday from 9 a.m.-5 p.m.

The Office of Victim Assistance (OVA) can be reached at 303-492-8855 (24/7 phone line). Services are offered both virtually and in person on campus. After-hours support is also available at 303-492-8855; press menu option 2. OVA provides free, confidential counseling, advocacy, information and referrals for all CU community members, including undergrad and graduate students, staff and faculty who have experienced traumatic or life-disruptive events. Please call 303-492-8855 to set up an appointment or ask questions about OVA services. Please note when we return calls they will usually be coming from a blocked or restricted number.

Review the full list of campus support resources.

Food assistance

Students can visit the Buff Pantry in the UMC by appointment.
View the schedule of Mobile Food Pantries hosted by the Basic Needs Center.
If you need a meal today or tomorrow, please reach out to the Dean of Students office at deanofstudents@colorado.edu or 303-492-9048.

Review food assistance resources in Boulder County.

Smoke and health resources

Students can make an appointment with Medical Services or call the 24/7 Nurseline at 303-492-5101 for advice and guidance.

Bookstore

If you need assistance with access to course materials or have questions about rental textbooks from the CU Book Store, please email assist@cubookstore.com

Temporary accommodations

Disability Services can provide temporary accommodations for students in need. Temporary medical conditions (TMCI) such as injuries, surgeries, or acute illnesses may not qualify as permanent disabling conditions. However, Disability Services does provide assistance to students and guidance on working with a temporary medical condition while attending CU Boulder and we’d be happy to meet with you to discuss further.

If you would like to meet with an access coordinator to discuss a TMCI, contact 303-492-8671 or dsinfo@colorado.edu.

Student Legal Services

Students can make an appointment with Student Legal Services to help navigate leasing, insurance, and other legal concerns that arise from the fire. You can call them at 303-492-6813 or stop by the UMC 311.

Buff OneCard and ID photos

If you need assistance with your Buff OneCard or ID photos, please reach out to boc@colorado.edu

Faculty and staff resources

Staff and Faculty Emergency Fund

The Staff and Faculty Emergency Fund provides support for CU Boulder staff and faculty who are experiencing a crisis that could adversely affect them and their families as they serve the campus and our students.

Campus support resources

The Faculty and Staff Assistance Program (FSAP) can be reached at 303-492-3020. FSAP is offering counseling and consulting services in-person and via telehealth. Please contact FSAP if you would like to schedule an appointment, and an FSAP counselor will reach out to you within 24 hours.

Provides free, confidential counseling for CU faculty and staff
Provides assistance to faculty and staff for personal or work-related concerns
Hosts groups and workshops

Review the full list of campus support resources.

Real Help Hotline

The Real Help Hotline gives you access to professional counselors who can offer assistance finding local resources or provide immediate crisis counseling. It’s a free and confidential service and it’s available 24/7. The service is available to all members covered under any of CU’s medical insurance plans. The number to call is (833) 533-CHAT (2428).

Food assistance

View the schedule of Mobile Food Pantries hosted by the Basic Needs Center.

Review food assistance resources in Boulder County.

Emergency leave time

The university has provided guidance for leave guidelines for classified, university staff and research faculty. Review leave guidance in the event of a natural disaster or local emergency.

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