Payments can be returned for a variety of reasons including incorrect account numbers and insufficient funds. Make sure funds are available before paying your bill.

A $20 fee is assessed for returned payments regardless of the amount. NelNet Business Services charges $30 for payments returned on payment plans.

Other possible consequences:

  • Late fees
  • Finance charges
  • Certified funds may be required
  • Financial hold (prevents registration, adding classes, and release of transcripts and diploma)
  • Collection costs and attorneys’ fees (as allowed by Colorado law)

To resolve a returned payment, contact the Bursar's Office, 303-492-5381 or