The goal of the Digital Accessibility Office (DAO) is to improve the accessibility of the digital campus environment and increase opportunities for participation in the digital life of the university for individuals with disabilities by:
- Supporting faculty and staff delivering digital services and content to individuals with disabilities;
- Supporting and evaluating compliance with university policies on digital accessibility;
- Directly supporting specific users when needed.
About the Office
The core team working on digital accessibility is part of the Office of Integrity, Safety and Compliance. We are a team of four full-time and four half-time professionals as well as a fluctuating number of native assistive technology user testers who are the drivers of our internal accessibility testing facility. The digital accessibility office relies on extensive partnerships with OIT (particularly with Academic Technology Design Team, Academic Technology Applications team, and Communications team). The program builds on extensive work completed by the IT Service and Applications Accessibility Initiative project in 2014-2017.
Digital Accessibility Office Principles
- Transparency and open communication to campus leadership and all campus constituents
- Clear accountability for accessibility issues
- Thoroughness and completeness of work
- Measuring conformance quality using standards such as WCAG 2.1 or higher education best practices
- Valuing usability and user experience over compliance
- Processes that are defensible from academic, research, and professional perspectives
The campus Digital Accessibility Office is overseen by the Information and Communication Technology Accessibility Review Board (ICTARB) and driven by our digital accessibility policy and standards.