Macky Auditorium strives to provide excellent service to all patrons and is committed to making the arts accessible by taking all reasonable measures to accommodate guests with disabilities. Wheelchair seating is available and, upon advance request, American Sign Language (ASL) and captioning is available for some performances. For hearing-impaired patrons, Macky Auditorium offers the Phonic Ear® hearing assistance system. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Macky Auditorium in advance of your visit.
Contact Macky Auditorium at (303) 492-8423 or via email at email@example.com
All advance ticket sales for events at Macky occur through the show’s presenter website and/or Box Office. For example, tickets to Boulder Philharmonic concerts are sold through the Boulder Philharmonic Box Office. Please consult the calendar of events for show specific ticketing information. Patrons requiring wheelchair and/or companion seating can purchase these seats through the assigned ticket vendor for the particular event. If you require additional accommodations that may impact your seating, please contact us prior to purchasing your ticket for assistance.
State-issued disability parking placards are required for access to the handicap-accessible parking spaces. Handicap-accessible parking spaces are available in front of the building.
There are two wheelchair accessible ramps into Macky Auditorium. The first and most commonly used ramp is located at the front of the building on the west side of the main entrance. Wheelchair users and patrons requiring limited walking distance may be dropped off at the front entrance ramp. The second ramp is located on the north east side of the building at the stage loading dock (24-hours advance arrangements must be made in order to obtain access from this ramp). For most events there will be parking attendants on duty to assist with directions. Please call Macky Auditorium at 303-492-8423 for more information. You may also view parking and accessible routes on the campus map.
An elevator is located in the west lobby to take patrons to the Balcony/Loge I level. Balcony/Loge II seating is only accessible by stairs from the Balcony/Loge I level. Please note that there are no wheelchair spaces in balcony/loge levels.
There are seven (7) designated wheelchair sections, each with up to three (3) companion fixed seats on the main floor of the auditorium (click here for detailed map). They are:
When purchasing tickets, please indicate that a wheelchair space is needed as well as companion seats, if applicable. Wheelchair patrons may move to auditorium seating if preferred and an usher will store the wheelchair at the rear of the hall. Seating for wheelchairs is not available in the Balcony/Loges.
Accessible restrooms are available on the main floor at the East (women’s) and West (men’s) side of the lobby. An additional accessible women’s restroom is available on the West side of the second floor.
Macky Auditorium offers the Phonic Ear® hearing assistance system for our patrons. Portable Phonic Ear® receivers can be used with or without a hearing aid. Please visit the west box office to checkout a unit. A driver’s license or other photo ID is required.
Macky welcomes patrons and their service animals to attend events. Service animals must remain under control of their handler and not cause a disruption to the event. Macky staff may need to relocate a patron's seats if the service animal impacts fire code regulations or cannot reasonably fit within the space provided by the patron's seat. We will make all reasonable efforts to ensure the seat is similar to the one you purchased. Please note that, per University policy, pets and emotional support or comfort animals are not allowed in Macky Auditorium.
ASL and captioning can be made available to patrons with hearing impairments upon request. To ensure we can arrange for and effectively implement services, Macky requires a minimum of 7 day advanced notice prior to the event, which can be sent to firstname.lastname@example.org. We will make all reasonable efforts to secure requests submitted after this deadline, but cannot guarantee we will be able to do so.
A limited number of booster seats are available on a first come first served basis.