Schedule an Appointment
We're thrilled to share enhancements to our Medical Services processes, focusing on same-day appointment availability, geofencing and pre-appointment forms to elevate your Wardenburg clinic experience.
- Same-Day Appointments: If no slots are available for same-day appointments via your patient portal, choose "Nurse Advice – Call Back Same Day." This places you in a queue for a nurse call back on the same day. The nurse will gather information about your symptoms and assist in arranging an appointment.
- Geofencing: To decrease wait times and improve clinic flow, we've implemented a geofence. Please ensure you're physically present in the building 20 minutes before your appointment to complete the check-in process. It's crucial to be in the building for the check-in initiation. If your check-in forms are not complete prior to your appointment start time, you may be asked to reschedule your appointment. Late arrivals will result in rescheduling, so please factor in enough time. If using your phone, enable location services and consider signing out of virtual private networks (VPNs).
- Pre-Appointment Forms: Many required forms are now accessible before your appointment. Completing these in advance ensures a smoother check-in process. Your proactive engagement allows for a more efficient clinic visit. Log in to mycuhealth.colorado.edu, select "Get Started" in "Medical Services at Wardenburg," and complete any available forms.
If you're utilizing private insurance (with or without BuffCare), kindly bring your insurance card to the front desk during your appointment. Thank you for your attention to these details. We look forward to providing you with excellent care at your upcoming appointment.
The following services can be scheduled by calling 303-492-5432.
- Primary Care
- Sexual Health
- Acupuncture
- Chiropractic
- Massage
- Nutrition
- Physical Therapy
- Public Health Clinic
- Telehealth
- Flu Shots
Physical Therapy and Integrative Care Cancellation Policy
Appointments must be canceled by 5 p.m. the business day before your appointment to avoid the late cancellation fee. Appointments can be canceled online at MyCUHealth or by calling 303- 492-5432 24 hours before your scheduled appointment.
Late cancellations or missed appointments
- Primary Care and Sexual and Reproductive Health: Late cancellations and missed appointments will result in a $30 charge.
- Physical Therapy: A late cancellation or missed appointment for an initial physical therapy visit is a $60 charge. For other types of visits, late cancellations and missed appointments will result in a $30 charge.
Primary Care and Sexual Reproductive Health Cancellation Policy
To cancel or reschedule, you can use the "cancel" button on the MyCUHealth portal or call 303-492-5432 at least three hours before your appointment or you may be charged a fee. If you are late, you may be asked to reschedule.
Insurance Information
All students can access Medical Services regardless of health insurance coverage. See more information about the Anthem Gold Student Health Insurance Plan (SHIP), the BuffCare Program and private insurance billing through the student health insurance website.
Billing and payments
Health and Wellness Services will bill eligible services through your insurance carrier (private or Anthem Gold Student Health Insurance Plan). Students are responsible for applicable co-pays, co-insurance, deductibles and any non-covered services (including those not covered by the BuffCare Program. Please bring your insurance card and policyholder information (name, address and date of birth) to your appointment to set up insurance billing. More information is available on the Billing & Payments website.
Mailing address:
Wardenburg Health Center
119 UCB
Boulder, CO 80309
Late payments
If the payment deadline is not met, the student's remaining balance will be transferred to the Bursar’s Office with a late fee or will be turned over to collections for non-enrolled students.
Please review and update your contact information when checking in for your next appointment to ensure your bill goes to the correct address.
Health & Wellness Eligibility
Currently, Health & Wellness only sees CU students. In order to be seen at Health & Wellness, students must meet one of the following eligibility requirements:
- All students must have paid the Mental Health and Student Health fees
- Undergraduate Students must be enrolled in six or more credit hours
- Graduate Students must be enrolled in one or more credit hours
- Some Grad Student categories do not have to pay fees to be seen
- Please contact the bursar or your advisor for questions regarding Grad Student fees
- Some Grad Student categories do not have to pay fees to be seen
If you do not meet the criteria above and would like to speak to someone about being seen in the clinic, please email our Student Health Insurance team at studentinsurance@colorado.edu
Other student categories:
- Degree Seeking Continuing Education: Please contact Continuing Education for questions about eligibility and fees at 303-492-2212 or email cebursar@colorado.edu
- Non-Degree Seeking Continuing Education, Study Abroad/Semester at Sea, and Evening MBA students who are enrolled in six or more credit hours and pay base student and health fees may be eligible to be seen. Please contact the Student Health Insurance team for more information.
- Approved Leave of Absence Program students are eligible to enroll in the University of Boulder Colorado Anthem Gold SHIP or BuffCare insurance plans for one semester they are not registered for classes. Please contact the Student Health Insurance team for more information.
Medical Services offers limited services to faculty and staff including acupuncture, massage and COVID testing & vaccines. Please contact 303-492-5101 for more information