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University of Colorado Boulder Ombuds Office

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  • Home
  • Our Services
  • Our Value
  • How We Operate
  • Our People
  • Lunch and Learn
  • Ombuds Day
  • Standing Against Racism

Lunch and Learn Presentations: "Small bites. Big impact."

  Categories:

  Skill Builder: Ombuds introduce skills, techniques, and strategies to navigate conflict, improve communication, and sustain relationships.

  Resource Share: Ombuds share and discuss a resource or spotlight a particular topic of interest.

  Fireside Chat: Ombuds conduct an informal interview with campus stakeholders.

Lunch and Learn poster

Beyond Defensiveness: Preparing for Emotionally Intelligent Conflict

Skill Builder

March 7, 2023

Understanding and disrupting our own defensiveness is a preliminary step in emotionally intelligent conflict.  Part II of our dive into defensiveness revisits the importance of the time-out as well as how the broader neuroscience and conflict psychology principles of emotional intelligence, psychological safety, proactive vulnerability, and defensiveness intertwine.  Come away with a better understanding of how to prepare for, enter into, and remain in effective and productive conflict. Catch up on Part I of this series here. Check out the associated defensiveness checklist developed by Jenn Mahony here. 

Fireside Chat poster

Fireside Chat with Dr. Noelle Seybert 

Fireside Chat 

January 24, 2023 

The Ombuds Office invites you to join this informal and interactive discussion with Dr. Noelle Seybert, CU Boulder’s Director of Social Media. Meet the woman behind the university’s social media strategy as well as gain tips to improve your social media presence. 

Session title and picture of man with a shocked expression.

The Gossip Train: How to Mitigate Harmful Gossip and What to do When it’s About You!

Fireside Chat 

December 6, 2022

“Small bites. Big impact.” is wrapping up its Fall series: The Gossip Train. Join Liz Hill, Ombuds at University of Colorado Boulder and Teresa Ralicki, Ombuds Analyst at Pinterest, and explore strategies to address harmful gossip as well as learn what you can do when it’s about you. 

Previous lunch and learn recordings are available at https://www.colorado.edu/ombuds/lunch-and-learn-presentations-small-bite...
Check out #Ombuzz and The Gossip Train blog series at https://ombuzz.blog
 

Session title and picture of man with a shocked expression.

The Gossip Train: The Good, the Bad, and the Ugly

Fireside Chat

November 15, 2022

Pssst! Have you heard? The Gossip Train is back on November 15th! Liz Hill, Associate Director, University of Colorado Boulder Ombuds Office will continue the discussion discerning between bad gossip and good gossip. Come explore gossip's dark side as well as it's hidden virtues. 

Don't forget to check out #Ombuzz and The Gossip Train blog series at https://ombuzz.blog

Session title and picture of man with a shocked expression.

The Gossip Train: What is gossip and why do we do it?

Fireside Chat

September 20, 2022

“Pssst….! Did you hear?” The University of Colorado Ombuds’ started a gossip series called ‘The Gossip Train’. It’s all about gossip! We will explore the origins of gossip, why we gossip, the joys and dangers of gossip, and what you can do when gossip is not helpful!

“You didn’t hear this from me, but according to anthropologists and evolutionary psychologists, we all gossip! It’s a natural part of being human.” Gossip ranges from juicy, delicious, fun chatter; to informative and truthful insights; to hurtful, malicious, harmful smear. Join Liz Hill, Associate Director at the University of Colorado Boulder Ombuds Office and Lisa Neale, Associate Director at the University of Colorado Denver | Anschutz for the first of a four part series, to chat about what gossip is and why we do it.

You might also be interested in the Ombuzz blog gossip series.

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Resource Share

April 1, 2022

First Serve Yourself: A Proven Way to Win on Your Own Terms

Join us as we dive into the practice of coaching yourself.  We will explore why self-coaching is a competitive advantage in life and how you can leverage it right away.  Most Fortune 500 CEOs have a coach, and many of the world’s greatest leaders coach themselves.  Come learn how you can make the most of technology, the gig economy, and cutting-edge research to set clearer goals, bounce back from setbacks, and design the life you want. 
 
 

Title Slide

Skill Builder

March 22, 2022

Keeping Conflict Productive: The Art of Self-Regulation and Disrupting Defensiveness 

Healthy, productive conflict requires courage and confidence. Confidence comes from understanding and regulating ourselves, which allows us better listen to the other person and courageously engage in collaborative problem-solving. An essential skill to building conflict confidence is knowing our own defensive triggers and how to disrupt them. For this Lunch and Learn, learn where defensiveness comes from, explore what the likely triggers are, and discover a plan for how to disrupt it in the moment. Check out the associated defensiveness checklist developed by Jenn Mahony here. 

 

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Skill Builder

February 15, 2022

Non-Defensive Communication (Part 3): The Prediction

Liz will discuss the third and final component of this series: The Prediction. The purpose of a prediction is to provide clear information about how we will respond to various choices the other person can make. Predictions should not be manipulative or attempt to coerce others to comply with what we want. They must be secure, predictable, and stable. When we offer a neutral and clearly defined prediction, we meet our needs and keep ourselves out of the power struggle.

Come and learn how speaking truthfully and openly, without fear and without hiding, can strengthen communication and elicit a positive response. When we are guarded and hide information, our ability to resolve problems and work creatively with each other is impeded. Consequently, being vulnerable and direct at the same time, increases our effectiveness.

 

Fourhead shots and event information

Fireside Chat

December 14, 2021

Real Talk About Reacclimating to In-Person Work

The title slide for Non-Defensive Communication (Part 2): The Statement

Skill Builder

December 7, 2021:

Non-Defensive Communication (Part 2): The Statement

Be Well image with buffalos

Skill Builder

November 30, 2021:

HeartMath® Techniques Workshop #4: Energetics of Communication
Learn about the power of the heart and how our emotional states influence and are influenced by our relationships and communities. Learn practical techniques to support Coherent Communication™ while demonstrating care for ourselves and those around us. 
HeartMath® is a registered trademark of Quantum Intech, Inc. For all HeartMath trademarks go to www.heartmath.com/trademarks

College of Arts & Sciences Let's CU Well

Be Well image with buffalos

Skill Builder

November 16, 2021:

HeartMath® Techniques Workshop #3: Practical Intuition
Learn to access your own heart intelligence for creative problem solving and building coherence where the emotions, body and mind synchronize for optimal performance. Learn to apply practical techniques such as Freeze Frame® to both build and sustain resilience capacity.
HeartMath® is a registered trademark of Quantum Intech, Inc. For all HeartMath trademarks go to www.heartmath.com/trademarks

College of Arts & Sciences Let's CU Well

Be Well image with buffalos

Skill Builder

November 9, 2021:

HeartMath® Techniques Workshop #2: Depletion to Renewal™
Bring awareness to our emotional states and how they influence our mental and physical well-being with the Depletion to Renewal Grid. Learn an evidenced based technique to quickly shift from a state of depletion to one of renewal in just moments by practicing Inner-Ease™ Technique.
HeartMath® is a registered trademark of Quantum Intech, Inc. For all HeartMath trademarks go to www.heartmath.com/trademarks

College of Arts & Sciences Let's CU Well

Be Well image with buffalos

Skill Builder

November 2, 2021:

HeartMath® Techniques Workshop #1: Foundations to Achieve Resilience
Bring resilinece to life by learning how to recognize when self-care and care for our communities is needed. Explore teh latest research on the role emotions play in performance and health and how to utilize the heart/brain connection to regulate your heart rhythms to immediately address your emotional state in challenging situtaions.
HeartMath® is a registered trademark of Quantum Intech, Inc. For all HeartMath trademarks go to www.heartmath.com/trademarks

College of Arts & Sciences Let's CU Well

Cover Slide for "Think Again" Lunch and Learn presentation

Resource Share

October 26, 2021:

Think Again!

Dancing With Foes Title Slide for Ombuds Office Lunch and Learn presentation

Skill Builder

August 31, 2021:

Dancing With Foes: Rethinking Negotiation

Photo of Stefanie K. Johnson who will have a chat about her book Inclusify

Fireside Chat

June 15, 2021:

Fireside Chat with Dr. Stefanie K. Johnson

The title slide of the Non-Defensive Questions presentation

Skill Builder

March 30, 2021:

Non-Defensive Communication (Part 1): What's In A Question?

Image is of two storm clouds with lightning arching out from them. This is the title slide for presentation on "Weathering The Emotional Storm of Colleagues, Co-workers or Classmates During Turbulent Times

Lunch and Learn

February 23, 2021:

Weathering the Emotional Storm of Colleagues, Co-workers or Classmates During Turbulent Times

Title Slide for Lunch and Learn Presentation on the topic: Overcoming Cognitive Biases in Conflict Resolution

Lunch and Learn

January 19, 2021:

Overcoming Cognitive Biases in Conflict Resolution

A deflated happy-face balloon is the cover art for this presentation entitled "When 'Grin and Bear It' Hurts Your Jaw Muscles: Techniques To Continue Dealing With Pandemic Impacts

Lunch and Learn

December 8, 2020:

When "Grin and Bear It" Hurts Your Jaw Muscles: Techniques To Continue Dealing With Pandemic Impacts

 

Title slide for presentation on How To Disagree With Powerful People

Lunch and Learn

November 17, 2020:

How To Disagree With Powerful People

 

Cover slide for presentation on De-escalating Tensions

Lunch and Learn

October 27, 2020:

De-escalating Tensions: Flight-Fight and the Communication Option

 

Title slide for presentation entitled Dealing With Porcupines

Lunch and Learn

September 22, 2020:

Dealing with Porcupines – Managing Communication With High Conflict People

 

Classroom Management Title Slide

Lunch and Learn

August 18, 2020:

Classroom Management : Setting Off In The Right Direction. Staying On Course.

Title slide of part 6 of 6 in presentation series on racism.

Lunch and Learn

August 5, 2020:

Staying In Conversation About Racism: Acting With Integrity  (Part 6 of 6)

Title slide of part 5 of 6 in presentation series on racism

Lunch and Learn

July 29, 2020:

Staying In Conversation About Racism: Learning About Valuable Resources (Part 5 of 6)

 

Slide 1 of  "Do Your Homework" presentation

Lunch and Learn

July 28, 2020:

Do Your Homework - Preparing For Negotiation

Title slide of 4th part of series on racism

Lunch and Learn

July 22, 2020:

Staying In Conversation About Racism: Questioning With Courage (Part 4 of 6)

 

Slide 1 of "Stress Management" presentation

Lunch and Learn

July 21, 2020:

Stress Management - Create Your Own Plan

 

Title slide from 3rd presentation in the series on racism

Lunch and Learn

July 15, 2020:

Staying In Conversation About Racism: Listening Meaningfully And Wholeheartedly (Part 3 of 6)

Slide 1 of "Choosing To Grow In A Divided World" presentation

Lunch and Learn

July 7, 2020:

Choosing To Grow In A Divided World

Slide 1 of "Things Aren't Always As They Seem" presentation

Lunch and Learn

July 14, 2020:

Things Aren't Always As They Seem - How Our Brains Create Errors And Biases

 

Title slide showing part 2 of racism presentation series

Lunch and Learn

July 8, 2020:

Staying In Conversation About Racism: Meeting The Moment With Awareness (Part 2 of 6)

 

Slide 1 of the "Embrace the Emotions" presentation

Lunch and Learn

June 30, 2020:

Embrace The Emotions: Five Core Concerns Of Negotiation

 

First slide of "Graduate Student Special: The Advisor-Advisee Relationship" presentation

Lunch and Learn

June 23, 2020:

Grad Student Special: Managing Good Relations With Your Advisor: Communicate, Collaborate, Activate

 

Title slide introducing part 1 of racism presentation series

Lunch and Learn

June 19, 2020:

Staying In Conversation About Racism: What Can I Do? (Part 1 of 6)

First slide of the "What Do You Really Want?" Presentation

Lunch and Learn

June 16, 2020:

What Do You Really Want? Understanding Positions And Interests

 

Slide 1 of "So Why Won't You Apologize" presentation

Lunch and Learn

June 9, 2020:

Apologies - So Why Won't You Apologize?

First slide of "Can The Ombuds Help?" presentation

Lunch and Learn

June 2, 2020:

Can The Ombuds Help? Working Through Conflict When Only One Person Is Willing To Talk

 

First slide of "Negotiation: A Recipe For Success" presentation

Lunch and Learn

May 26, 2020:

Negotiation: A Recipe For Success

 

First slide of "Practicing Self-Kindness In Our New Reality" presentation

Lunch and Learn

May 19, 2020:

Practicing Self-Kindness In Our New Reality 

 

First slide of "What Did You Say?" presentation

Lunch and Learn

May 12, 2020:

What Did You Say? 

Front slide of "Building Trust Online" presentation

Lunch and Learn

May 5, 2020:

Building Trust Online 

 

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University of Colorado Boulder Ombuds Office

Physical Address:
Center for Community (C4C), Suite S484
2249 Willard Loop Drive, Boulder, CO 80309

Mailing Address:
Ombuds Office, Center for Community (C4C)
112 UCB, Boulder, CO 80309

To schedule an appointment call:
Ombuds Office: 303-492-5077
Faculty Ombuds: 303-492-1574

The Ombuds Office is open and providing consultations in person, by video consult, or by phone. Please call 303-492-5077 to schedule your consultation. 

Conversations with the Ombuds Office are voluntary, confidential and informal. The Ombuds Office is not authorized to receive notice of claims against the university nor are Ombuds mandatory reporters. We are not required to report any matters you discuss, unless there is an imminent risk of serious harm. By using our services, you agree not to record the conversation or call members of the office to testify in a court of law.

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