Qualtrics: Inaccessible Question Types
For Qualtrics, some question types are accessible, while others can be made more accessible and usable by incorporating best practices for accessible survey creation. Some questions are just inaccessible, despite whatever best practices are employed.
To ensure better access for survey respondents who may use assistive technologies, survey creators cannot use certain question types in Qualtrics that are deemed inaccessible. Inaccessible question types include those that require the use of a mouse to navigate/complete the question or those that require interaction with a graphic where alt text can’t be added. This page reviews accessible alternatives for the inaccessible question types in Qualtrics that are unavailable for use.
Survey creators also have the option to submit a Qualtrics Accessibility Exception Request and potentially receive temporary access for the use of an inaccessible question type.
Accessible Alternatives for Inaccessible Question Types
Rank Order
Qualtrics Information - Rank Order
Alternative accessible question types:
- Multiple Choice question type
- Matrix Table question type with Likert subtype and Carousel View setting
- Drill Down question type
Graphic Slider
Qualtrics Information - Graphic Slider
Alternative accessible question types:
- Multiple Choice question type (this can also be customized to have different graphics, with alt text added)
- Slider question type with Stars subtype, using Discrete Star Interaction setting
- Text Entry question type with Single Line subtype and share the answer choices in the directions
Pick, Group, & Rank
Qualtrics Information - Pick, Group, & Rank
Alternative accessible question types:
- Drill Down question type
- Multiple Choice question type with Select Multiple Answers setting
Signature
Qualtrics Information - Signature
Alternative accessible question type:
Text entry question type
Highlight
Qualtrics Information - Highlight
Alternative accessible question types:
- Use a Text Box question(s) where respondents can type their answers rather than highlight them
- Use a Multiple Choice question(s) with Select Multiple Answers setting
Heat Map
Qualtrics Information - Heat Map
Due to the nature of the Heat Map question type, any potential alternative will be dependent on the use case. Please contact the Digital Accessibility Office at DigitalAccessibility@Colorado.EDU for assistance.
Hot Spot
Qualtrics Information - Hot Spot
Due to the nature of the Hot Spot question type, any potential alternative will be dependent on the use case. Please contact the Digital Accessibility Office at DigitalAccessibility@Colorado.EDU for assistance.