Desktop Support
The Office of Infrastructure and Sustainability Facility Management Information Systems (FMIS) supports RES staff computers. When you have computer hardware or software problem, you should submit a ticket using your CU IdentiKey. Dedicated Desktop Support assists with:
- Solving computer hardware and software problems
- Maintaining our computer systems
- Ensuring our systems are properly backed up and safe from intruders
Do not request new computers or software purchases through Desktop Support. Any new equipment or software needs you have should go through your supervisor with final approval from the Deputy Director or Executive Director.