Who Received This Email?
We sent this email at 7 p.m. on Wednesday, Jan. 20, 2021, to students who were on a waitlist that was incorrectly canceled on Tuesday morning.
Dear [first],
Between 8 and 8:30 a.m. on Tuesday, Jan. 19, a processing error resulted in the incorrect cancellation of a large number of Spring 2021 Main Campus full-semester class waitlists.
According to our records, you were incorrectly removed from the following class waitlist(s):
[Course info]
While we work to restore the canceled waitlists, we've disabled waitlisting for all full-semester Main Campus classes to prevent new students from adding themselves ahead of previously waitlisted students.
We apologize for this error and are working closely with our CU system and campus partners to limit its impacts. At this time:
- The Office of Information Technology has adjusted their Canvas processing to ensure affected students can continue to access their waitlisted classes' online materials.
- The Office of the Registrar is currently in the process of rebuilding the waitlist for each affected class.
- As canceled waitlists are restored, we will make every effort to ensure that students are returned to their correct waitlist position.
- We expect to restore the last of the affected waitlists by the end of the day on Friday, Jan. 22; however, it may take additional time to correct errors related to prerequisites, schedule conflicts and other issues.
We will continue to provide updates on our website as this work progresses.
Office of the Registrar | University of Colorado Boulder
303-492-6970 | registrar@colorado.edu