Our Mission:  To promote a culture of discussion and improvement by clarifying and understanding what we do well, identifying what needs improvement, recognizing the knowledge of each individual, fostering a broader perspective, and providing the PD&C team members with the opportunity to share and be heard.

Our Process:  Through interviews and individual submittals, this group will gather lessons learned and suggestions from PD&C team members, facilities operations staff, other campus constituents, and outside vendors.  This information is categorized and archived on a spreadsheet that is available to leadership and used to create and implement improvements.

Submit A Lesson

Our Lessons:  Lessons Learned, gathered thus far from interviews with PD&C colleagues and external consultants and contractors about a variety of projects and processes on campus, can be reviewed by three categories: department, topic or project.

Review Lessons Learned

Our History:  Recognizing the wealth of internal experience and knowledge possessed by individuals and teams within PD&C, the department embarked on an effort to capture the lessons learned across our organization.  In 2018, Zac Niehues commenced by hiring a civil engineering graduate student to research Lessons Learned programs in other organizations and businesses.  We borrowed from successful programs and we crafted a program that could be led and maintained by a small committee that would have rotating membership throughout the years.

Present Committee Members
Amy Kirtland
Britton Sears
Dena Heisner

Past Committee Members
Jan Becker
Keith Gardner
Kristin Bostelman
Larry Hill
Lori Black
Noah Huber
Zac Niehues