Mail and Package Services provides a key link between departments, faculty, staff and the rest of the world through the processing of correspondence. Operations include processing and delivery of incoming USPS and inter- and intra-campus mail, processing of outgoing USPS and private carrier mail, mailpiece design services for preparation of outgoing mail, campus courier service, and more. The Distribution Center handles most campus package deliveries.  If you have received notification from the carrier that your package was delievered, track your packages within the CU Boulder campus here.

Package Pick Up Service
We have been working hard to update our process in order to serve you better and are pleased to announce that you can now schedule your package pick-up at your convenience using the link to our new scheduling form below. Appointment Scheduler for Curbside Pick-Up of Mail and Packages at the Distribution Center.

Campus is still operating in a hybrid format through Fall 2021. To make arrangements for your work unit, please send an email to mailing@colorado.edu (preferred) or call 303-492-6524.

For questions regarding student mail, please call The UPS Store at 303-442-2601.

The UPS Store is now responsible for all student mail to the dorms.

Beginning Oct. 2, 2017, the CU Boulder Distribution Center will be handling most campus UPS package delivery and outbound shipping. Under the new arrangement, UPS will deliver incoming packages to, and collect outgoing packages from, the Distribution Center, 3300 Walnut St, Unit B. The Distribution Center will handle transport to and from campus departments, primarily utilizing its existing mail and freight channels. The new agreement does not affect student packages sent to the dorms, as those packages will continue to be routed through the UPS Store at 2480 Kittredge Loop Drive. UPS will also continue to handle Saturday deliveries for all of campus.

We have also created the following list of frequently asked questions that provide more information about campus UPS deliveries and shipments:

Inbound packages will arrive at the Distribution Center at multiple times in the morning. Packages with guaranteed delivery times (8 a.m., 10:30 a.m., 3 p.m.) will be delivered to campus on time by Distribution Center personnel. Most standard shipping packages will arrive at the same time as departments’ mail, though some larger packages will be delivered by the Distribution Center’s freight-processing work unit.

Packages sent from campus via UPS can be handled in multiple ways. If you already have a completed UPS label affixed to your package(s), please either leave the package(s) with your regular outgoing mail, or e-mail mailing@colorado.edu with the pick up location and number of packages. Campus UPS customers without a completed UPS label affixed can fill out the Mail and Package Services Request Form to request a package pickup. UPS packages can also be dropped off at the Distribution Center by 3:30 p.m., Monday through Friday.

There are several UPS ship locations in the area where you can drop off your package, as listed below. As we cannot guarantee the acccuracy of the information, we suggest that you call the location first to verify the latest drop off time.

Shipping on the Hill 
1121 13th St.
Boulder, CO 80302
303-447-0504
Outgoing by 4:30 pm

UPS Store
2480 Kittredge Loop Dr
Boulder, CO 80310
303-442-2601
Outgoing by 4:30 pm

Staples
1601 29th St, Ste 1292
Boulder, CO 80301
303-444-0575
Outgoing by 5:00 pm

Pak Mail of Boulder
2525 Arapahoe Ave., #E4
Boulder, CO 80302
303-444-0831
Outgoing by 6:00 pm

The UPS Store
1630 30th St, Ste A, 
Boulder, CO 80301
303-442-6858
Outgoing by 6:00 pm

UPS Self-Serve Drop Box (if package already has a UPS label)
Water Street Bldg
2425 Canyon Blvd
Boulder, CO 80302
Tel: 1-800-PICKUPS
Outgoing by 6:00 pm

UPS Self-Serve Drop Box (if package already has a UPS label)
1750 14TH ST
BOULDER, CO, 80302
Tel: 1-800-PICKUPS
Outgoing by 6:15 pm

UPS Self-Serve Drop Box (if package already has a UPS label)
3795 Frontier Ave
Boulder, CO 80301
Tel: 1-800-PICKUPS
Outgoing by 7:00 pm

Contact the Distribution Center for assistance at 303-492-6524 or email mailing@colorado.edu.

No. Like mail, student UPS packages sent to the dorms will still be processed by the UPS Store at 2480 Kittredge Drive.

The Distribution Center, which delivers mail and freight on campus, already has vehicles visiting most, if not all, of the same destinations where UPS is delivering packages each day. With tens of thousands of pedestrians moving through campus at various times of the day, this change will help reduce redundant truck traffic on campus, making for a safer environment for pedestrians and reducing greenhouse gas emissions.

UPS will continue to handle Saturday deliveries, as both pedestrian and vehicular traffic on campus is generally lighter on the weekends and there are few UPS deliveries taking place.

For standard shipping, if your UPS deliveries came at the same general time each day based upon where you were located on your driver’s route, you might notice them arriving earlier or later under the new arrangement. In general, most standard shipping packages will now arrive with your mail. Some larger standard shipping packages will be handled by the Distribution Center’s freight-processing work unit.

Current handling of UPS packages tends to vary by building. In general, wherever your packages have arrived in the past is where they’ll be delivered now.

Yes, the store at 2480 Kittredge Loop Drive will remain and is open to the public.

There are no other agreements in place at this time. But it’s likely that the Distribution Center will explore in the future whether similar agreements with other vendors make sense.

UPS is still handling Saturday deliveries. In addition, student packages bound for the dorms are still managed by the UPS Store in the Kittredge complex. UPS will not run regular Monday through Friday routes on campus. However, certain non-CU Boulder entities with a presence on campus and a couple of campus departments with exceptionally large package volumes might still receive or ship UPS packages that are not routed through the Distribution Center. Moving forward, we will continue to explore how we can incorporate their package handling into the campus channels as well.

UPS online tracking will end once inbound packages reach the Distribution Center. We will be utilizing our own tracking system to track packages from the Distribution Center to delivery. If a package does not arrive when expected, you can call the Distribution Center at 303-492-6524 to get the status of your package.

For questions or service-related issues, you may call the Distribution Center at 303-492-6524 or email us at fmdc@colorado.edu.

To ensure Campus Mail tracking, Campus Certified service is available to provide proof of delivery (recipient signature) for important items.  Campus Certified mail is handled similarly to USPS Certified mail within the campus mail system.

The price for this service $2.50 per piece.

To schedule a Campus Certified Mail service request please call 303-492-6524 or submit a campus certified mail request online.

Please note that for same-day delivery of campus certified mail to be delivered on the Boulder-Denver Shuttle, the campus certified must be received by Mail and Package Services at 3300 Walnut St. by 11:45 A.M. to allow sufficient processing time.

To order certified mail forms, please send an e-mail to mailing@colorado.edu

Express Delivery Service is an on-call service designed to move small non-mail items and time sensitive correspondence to destinations on the Boulder campus or within Boulder city limits.  The targeted turnaround time for this service is 90 minutes if the pickup request is received between 8:00 AM and 2:30 PM weekdays.  If the order is received after 2:30 P.M. weekdays, or over the weekend, the pickup will be scheduled for the following morning.

To schedule an Express Delivery service request submit an express delivery request online or call 303-492-6524 for questions.

The current cost of this service is $15.00 per delivery stop. If a department has items going to different destinations, $15.00 will be assessed for the first delivery stop and $10.00 for each additional delivery stop.

This service is offered 8:00 A.M. to 2:30 P.M. weekdays. 

The item for delivery should be packaged, addressed and ready for delivery.

Distribution of USPS and Campus Mail

Mail and Package Services processes University of Colorado Boulder business mail for faculty and staff.

For questions regarding student mail, please call The UPS Store at 303-442-2601.

The UPS Store is now responsible for all student mail to the dorms.

Mail Pickup and Delivery Schedules

Except for unusually high volume days, such as Mondays and after University or Postal holidays, all first-class mail/newspapers, and parcels received from the Post Office by 8:00 A.M. and all UCB intra-campus mail received in Mailing Services by 9:30 A.M. are sorted and processed that same day.

Delivery of Intra-Campus Mail

UCB intra-campus mail (other than parcels) received in Mail and Package Services by 9:30 A.M. are delivered the same day. Campus mail picked up or received in the afternoon will be delivered on the next business day.

Campus Mail Pickup/Delivery

Distribution letter carriers deliver and pick up letters and flats using a combination of foot routes and vehicles. Carriers on these routes will pick up University business-related intra-campus, Boulder-Denver Shuttle and outgoing letter and flat mail, which is ready for metering or UPS. Most departments on campus have either a morning or an afternoon pickup of USPS mail ready for posting. Mail for the Denver Shuttle received by 11:00 a.m. will be delivered same day to UCD, UCHSC and Fitzsimons.

Resources
Mail and Package Services Request Form - Order services and designate delivery.
Preparation of Metered mail — Departmental IN's, CU returns address, Foreign mail
US Post Office price list — new rates, effective January 21, 2018
How to address mail — correct way to address incoming and outgoing mail
Labor charges — When will I be charged extra?
U.S.P.S. Options — What's the best way to send my mail?
Metered Mail services — Business Reply Mail, Express Mail, Registered Mail, Certified, Insured, Special Delivery

The Metered Mail Division of Mail and Package Services is responsible for the processing of University of Colorado Boulder outgoing business mail and packages using the USPS, Fed Ex, and UPS.

Save a penny on your mail! Effective January 26th, 2014 United States Postal Service is offering a discount for all letter-sized mail, that conforms to USPS standards, processed using metered postage rather than stamps.

Mail and Package Services is happy to process your mail, using metered postage, and pass on the savings to your department! Simply put your speedtype under your return address, drop it off at your regular mail drop-off/pick-up location (or bring it to our building at 3300 Walnut St, Unit B, Boulder, CO 80301) and we will apply your postage for you at the discounted rate.

No, it was decommissioned on March 31, 2008. Imaging Services is providing limited bulk mail services.

Storage is arranged through Distribution Services. Please contact our Inventory & Storage division at invorder@colorado.edu.

Campus mailing lists are generated from information in Peoplesoft. This information generally comes from the payroll liaison in your office and this is the best place to start. Campus mailing lists are currently being maintained by Strategic Relations.

No. Unfortunately, tracking services are not available for non-profit mail. If you have mail that you need to be able to track, please contact Mail and Package Services 303-492-6524 regarding other mailing options that provide tracking.

  • Postcards are 3.5" by 5"
  • Letters are 6 1/8" by 11.5"
  • Flats must have one dimension that is greater than 6-1/8 inches high or 11-½ inches long or ¼ inch thick. They can be no more than 12 inches high x 15 inches long x ¾ inch thick.
    Physical Standards for Commercial Letters and Postcards

No paperwork is necessary for post office mail that is going out by First Class, Postcard, Media Mail, Parcel Post, or Library Mail.  Special services (including certified, registered, express, or insured mail) require the information from the Mail and Package Services Request Form to accompany the mail. Please print out the confirmation email you receive after submitting the request. Similar paperwork is also recommended for mailings above 50 pieces, and for FedEx and UPS shipments.

Write your 8-digit speed type in the upper left corner of the envelope, either above or below the return address.  If you have a larger mailing, write the speed type on the top piece of each bundle.  Over 50 pieces please submit a Mail and Package Services Request.

All mail that is not marked will be sent by the least expensive option. If a specific service is needed, please submit a Mail and Package Services Request and select the desired service.

Three factors determine the best service for your package; Price, speed and the need for tracking the package. Larger packages usually cost less if shipped via UPS or FedEx. Mail and Package Services will help determine the best option based on delivery time and price.

Yes, certain types of mailings are trackable.  Please contact Mailing and Package Services for assistance; 303-492-6524 or mailing@colorado.edu.

USPS, UPS and Federal Express will accept packages less than 150 lbs; and under 150" total length plus girth. If you have a larger package, contact Materials Management invorder@colorado.edu.