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Action required: Register for new CU Secure Wi-Fi by Tues. Dec. 16

Don’t lose campus Wi-Fi

Get ready for a new Wi-Fi experience! CU Secure and CU Guest are now live in select early-access buildings and will fully replace UCB Wireless and UCB Guest over winter break.

To avoid Wi-Fi disruptions, we strongly encourage everyone who works or studies on campus to install the CU Secure certificate on their personal devices by Tuesday, Dec. 16, 2025.

Prepare Your Devices

If you haven’t registered your devices on the new campus Wi-Fi yet, your next steps differ by device.

  • If you have a laptop purchased through the university, check to see if it's enrolled in Secure Computing. If it is, then it already has the CU Secure certificate installed and no action is required. If it isn’t, see the next step.
  • If you typically connect a personal or non-Secure Computing laptop, smartphone or tablet to campus Wi-Fi, install the CU Secure certificate now. It only takes a few minutes and can be done over any internet connection, on campus or off.
  • If your department has a business-critical consumer Wi-Fi device (e.g., Wi-Fi scanner, temperature sensor) that was using UCB Wireless, its record has been migrated to CU Secure—no action is required. After the cutover, the device doesn’t connect to CU Secure automatically, try rebooting or resetting it.
  • If you have a personal gaming system or smart device, register it on the new CU Guest network using the Specialty Wi-Fi Devices Portal. For security purposes, the portal can only be accessed from a non-guest campus network (UCB Wireless, CU Secure, eduroam or the wired internet) or the campus VPN.

For step-by-step instructions and videos, seeWireless Internet - Help.

Questions or Concerns?

The Vice Chancellor of Information Technology, Marin Stanek, PhD, has responded to community questions in our latest news article,“New CU Secure Wi-Fi: What you need to know.” See also ourwireless internet FAQs andCU Secure Wi-Fi FAQs.

Get Support

If you have any difficulty downloading or installing the CU Secure certificate:

  • Review our installation instructions. If you get stuck during the installation process, refer to our step-by-step tutorials (Windows, Mac, Android, iPhone and iPad) or how-to videos (Windows, Mac).
  • Check our troubleshooting guide. Identify and resolve the most commonly reported issues using our CU Secure troubleshooting page.
  • Get in-person support. Visit the Buff Techs' main office in CASE E276.
  • Get remote support. Contact the IT Service Center at oithelp@colorado.edu or 303-735-4357.
  • If you are a member of I&R or Facilities Management, please reach out to any member of the I&R IT team for support.

Provide Feedback

This project advances the campus priority to align our resources to our mission and support student, faculty and staff success. To ensure we're meeting our goals, please share your onboarding experience using ourCU Secure Wi-Fi feedback form.

Thank you,

Office of Information Technology