Disability Services Portal Transition

Disability Services is continuing the transition to AIM, our student-facing accommodation management system. As we complete this transition, you may notice updates to our website and processes. Thank you for your patience during this period.

Please use AIM for your accommodation-related needs. If you have questions or need assistance during this transition, please contact your Access Coordinator or the Disability Services front office at dsinfo@colorado.edu (303-492-8671). Please do not attempt to log in to the previous accommodation management system, Accommodate Portal.

With AIM, students can:

  • Manage accommodation letters
  • Submit accommodation requests
  • Request appointments with their Access Coordinator after completing the registration process
  • Access accommodation-related services and resources

Registration for Academic Accommodations

To register with Disability Services for accommodations, students follow the below steps. Students should initiate the process by submitting an application for accommodations and documentation as early as possible. For general questions about the registration process, academic support offered or additional services provided by Disability Services, an Information Session may be scheduled by contacting 303-492-8671 or dsinfo@colorado.edu. 

      Step One: Submit an Online Application

To register, first complete and submit an Application for Accommodations. Inadequate and/or incomplete answers may delay the eligibility review process. Please contact Disability Services if you are having any trouble accessing the form.

Email: dsinfo@colorado.edu
Phone: 303-492-8671
Fax: 303-492-5601

      Step Two: Schedule an Access Meeting

Once the Application for Accommodations has been submitted online, you will be notified by email to schedule an Access Meeting to discuss accommodations, procedures and services. The Access Meeting will typically last about 45 minutes, but students working with Disability Services can review key information to prepare ahead of their meeting.

While documentation is not required to schedule an Access Meeting, we encourage students to submit their documentation as soon as possible. For some accommodation requests, Disability Services may determine that an Access Meeting is not necessary. However, students always have the option to request a meeting with their Access Coordinator if they choose. 

     Step Three: Submit Documentation

Students requesting reasonable accommodations and/or services must submit documentation of a disabling condition to verify eligibility. Students are required to submit documentation regarding the diagnosis(es) that demonstrates a disability covered under Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act (ADA) of 1990 as amended (2008).

Please review our Documentation Guidelines for Academic Accommodations for additional information. All documentation is kept confidential. Additional forms of documentation may include:

  • Medical providers may fill out our Disability Verification Form.
  • A letter from a qualified medical professional.
  • Psychological evaluation(s).
  • Psychoeducational evaluation(s) with standardized test scores.
  • A physician’s medical records.

How to submit documentation:

Drop-off in-person at Center for Community, N200. 

     Step Four: Disability Services Reviews Submitted Documentation

The Access Coordinator will provide a Notice of Determination to the student within five (5) business days following the start of the review process. This 5-day time limit may be extended at the discretion of the Access Coordinator, upon written notice to the student. In order to initiate the review process, the student must submit an Application for Accommodations and provide supporting documentation.

     Step Five: Log in to AIM

After the Access Meeting, students will receive a Notice of Determination regarding their accommodation requests and registration status. Once registered, students log in to Accommodate to submit Semester Requests in order to send Accommodation Letters to instructors each semester. Students must communicate with each instructor to discuss the arrangements for receiving accommodations. Instructors do not have to provide accommodations to students if they have not been informed of the need in a timely manner.

Academic Accommodation FAQs

  • In collaboration with the university community, Disability Services ensures that students with disabilities receive reasonable accommodations and services to participate equally in the campus environment. 
  • The ADA Compliance Office supports faculty and staff with disabilities, including disabilities related to pregnancy or associated medical conditions. 
  • Individuals seeking general support with pregnancy, childbirth or lactation should connect with the The Office of Institutional Equity and Compliance (OIEC). 
  • If you are not yet registered with Disability Services: Please register with our office to begin the accommodation process. 
  • If you are already registered with Disability Services: You can request additional academic accommodations by submitting a supplemental request.
  • If you are having difficulty obtaining disability documentation, we encourage you to schedule a meeting with one of our access coordinators. This may include students who have not been formally diagnosed with a disability, cannot afford to obtain documentation, or are experiencing other barriers to accessing appropriate documentation. 
  • During the information session, an access coordinator can learn more about your individual circumstances, discuss available options for support and help identify possible next steps for obtaining documentation. 

Once you have registered with Disability Services, completed an access meeting (if required), and submitted documentation, you will typically receive a decision within five (5) business days. If additional time is needed to review your request, your access coordinator will notify you. 

Once your request has been reviewed, you’ll receive a Letter of Eligibility at your CU Boulder email address. The letter will explain the outcome of your accommodation request(s) and provide information about how to use any approved accommodations. If you have questions about your decision or accommodations, you can reach out to your assigned access coordinator for support. 

  • No. Housing, dining, and parking accommodations do not require an access meeting, and some academic accommodation requests may not require one either. 
  • Our front office staff can help determine whether an access meeting is needed based on your specific request. Even when an access meeting is not required, you are always welcome to schedule one if you would like to meet with an access coordinator to discuss your request or accommodation needs. 

No. Students can register with Disability Services and request accommodations at any time during their enrollment at CU Boulder. However, we strongly encourage students to register and request accommodations as early as possible if they believe they will need them. Accommodations are not retroactive, so requesting them early can help ensure they are in place when needed. 

504 Plans and IEPs do not automatically transfer. While some accommodations may be similar to those you received in high school, accommodations at CU Boulder are determined through an interactive process with each student. To get started, please follow the steps to register with our office. Please visit our transitioning between high school and college webpage for additional information.  

  • If you would like to give us permission to speak with your parents, please complete a Release of Information (ROI). However, please note that students are expected to remain the primary point of contact with our office, and we are unable to work with a parent in place of a student.  
  • Please see our page for Information for Parents and Families for additional information. 

Be sure to review your Letter of Eligibility for instructions about implementing your approved accommodations. The letter will also contain instructions about your student responsibilities, including completing a Semester Request and connecting with your professors. If you have any questions about the decision or next steps, please contact your access coordinator.  

  • If you would like to continue to pursue a denied academic accommodation, you are always welcome to submit a Supplemental Request with additional supporting documentation and/or self-report. Once these are received, we will re-review your request. Requesting accommodations is an interactive process, so we can always reopen your case and reconsider new information. 
  • If you have specific questions about the denial, please reach out to your access coordinator.  

You can request additional accommodations at any time by completing a Supplemental Request. Depending on the nature of your request, you may be required to schedule a meeting with your access coordinator.  

You can view your access coordinator’s contact information in the AIM portal. You can also reach out to our front desk (DSInfo@Colorado.edu or 303-492-8671) and they can help get you connected.

Students must complete a Semester Request each semester to notify their instructors of their approved accommodations. This step must also be completed after adding or changing any classes or additional accommodations have been approved. After submitting a Semester Request, please schedule a time to meet with your instructors to discuss how your accommodations will be implemented. 

Our office can support students experiencing Temporary Medical Conditions. For more information about this process, please reach out to DSInfo@Colorado.edu 

Our office is always happy to help students with questions regarding their disability-related accommodations. However, for specific questions about degree or course requirements, your academic advisor will be the best resource to provide guidance. 

  • If you are experiencing a crisis, feeling unsafe, or need immediate support, there are campus and community resources available to assist you. 
  • If you have immediate safety concerns for yourself or others, please call 911 or contact appropriate emergency personnel. 
  • For mental health crisis support, Counseling and Psychiatric Services (CAPS) offers crisis services and can help connect you with appropriate support. Visit Counseling and Psychiatric Services (CAPS) for information about available crisis resources. 

Your instructors will not be notified of your approved accommodations until you complete a semester request. This step must be completed every semester that you are enrolled at CU Boulder. If you have already completed this step, please reach out to your access coordinator for assistance.  

Information sessions are offered and designed to provide valuable insights to individuals seeking guidance on how to navigate academic life with the support of Disability Services. These sessions are available to current CU Boulder students, prospective students, parents/guardians and supporters, and faculty/staff and community members.  

Please contact our front desk at DSInfo@Colorado.edu or 303-492-8671 so we can reconnect you with your access coordinator. Your access coordinator will meet with you for a reactivation meeting to review your accommodation plan, discuss any updates and provide information about our current processes and next steps. 

  • The university offers a variety of tutoring and academic support resources. Disability Services also offers academic coaching for undergraduate students who are registered with our office and approved for at least one academic accommodation. Academic coaching can help students develop strategies for areas such as time management, organization, test preparation, note-taking and achieving academic goals. 
  • To get started with an academic coach, please complete the academic coaching interest form.