In collaboration with the university community, Disability Services ensures that students with disabilities receive reasonable accommodations and services to participate equally in the academic environment.
We envision a fully accessible, integrated, and universally crafted campus community. Students with disabilities are one of the many groups that make up our campus community and a diverse community broadens our understanding and appreciation for the contributions of each individual. We provide leadership and guidance regarding accommodations and universal access, which requires a collaborative relationship among all members of the university community.
A student-assistant position with Disability Services is a great opportunity to build your resume by expanding your skills and experience while also contributing to accessibility efforts across campus. Our positions offer flexible schedules to align with your academic priorities and allow for growth and development. Apply for one or more of the positions below today!
Front Office Student Assistant
Front Office Student Assistants work with the Operations Program Manager in Disability Services to answer general inquiries and assist with scheduling, student records management, communications, and other front office operations.
- Communicates with constituents via phone, email, or in-person in a timely manner.
- Utilizes software to create and maintain records and appointments for students and staff.
- Ensures office compliance with university and department policies to adequately maintain confidential records.
- Provides appropriate referrals to campus and community resources as needed.
- Communicates with team members to ensure continuity in Front Office operations.
- Superb communication and customer service skills.
- Proficiency in Microsoft Office—especially Outlook, Excel, and Word—and Adobe Acrobat.
- Ability to learn additional computer software.
- Strong attention to detail/accuracy.
- Excellent multitasking, time-management, and organizational skills.
- Ability to work independently.
- Ability to maintain confidentiality.
Flex Plan Assistant
The Flex Plan Assistant is responsible for the coordination and maintenance of logistics for the Flexibility with Attendance and Assignment Deadlines Plan (Flex Plan) accommodation. The work requires heavy tracking, data management, and coordination skills along with a collaborative approach within the department, division, and entire university community. This position reports directly to the Primary Access Coordinator overseeing the Flex Plan accommodation.
- Identify and track Flex Plan requests, send request notifications to faculty, and ensure the completion of the Flex Plan in a timely manner
- Manages the primary Flex Plan email account and all associated software, which includes Accommodate, Google Drive, Microsoft Office Suite, and Qualtrics
- Responsible for initial review of all Flex Plan communications via email, phone, or Zoom from CU administration, DS staff, faculty, and students
- Collaborate with faculty to draft, review, and finalize a Flex Plan for each requested course
- Advise faculty on recommendations for appropriate verbiage and how to establish reasonable flexibility for each course
- Engage in difficult conversations to ensure compliance with relevant policies/procedures, such as ADA and OCR guidance, as they pertain implementation of the Flex Plan process
- In collaboration with DS leadership, assist in organizational planning and brainstorming of Flex Plan operations for the following semester
- Anticipate future needs of and maintain current knowledge of campus resources that offer support for a student’s academic needs
- Identify and refer non-Flex Plan communications received to appropriate resources
- Recognizes when to escalate a certain communication and/or Flex Plan to a supervisor for their review
- Problem-solves urgent faculty and/or student needs as they arise
By the end of the placement, the graduate assistant will:
- Construct knowledge and acquire exemplary communication skills in the workplace by conveying information in both verbal and written formats as appropriate for the needs of the students, faculty and staff members
- Implement interpersonal and teamwork skills in the workplace by cooperating with others toward the achievement of common goals
- Practice initiative skills in the workplace by providing excellent customer service and preventing issues from arising by working to solve them before they escalate
- Through professional development opportunities, gain working knowledge and understanding of ADA compliance, accommodations in Higher Education, accessibility practices, and universal design practices
- Must be a current CU Boulder graduate student, preferably enrolled in a program in the School of Education
- Must be able to work autonomously while also able to collaborate with others
- Must be able to review and prioritize daily tasks based on urgency
Peer Note-Taking Assistant
The Peer Note-taking Assistant is responsible for the coordination and maintenance of logistics for the Peer Note-taking accommodation. The work requires heavy tracking, interpersonal, and coordination skills along with a collaborative approach within the department, division, and entire university community. This position reports directly to the Alternate Format Production Program Manager in Disability Services.
- Track note-taker requests, send recruitment emails to individual class rosters, and ensure the completion of each request in a timely manner
- Manage the primary note-taking email account and all associated software including Accommodate, Google Drive, and Microsoft Office Suite
- Organize compensation processes and submit invoices for volunteer note-takers
- Responsible for initial review of all Peer Note-taking communications via email, phone, or Zoom from DS students, staff, and faculty
- Collaborate with DS students, staff, and faculty to best provide notes for each student and/or finding alternative options
- Engage in difficult conversations to ensure compliance with relevant policies/procedures, such as ADA and OCR guidance, as they pertain implementation of the Peer Note-takeing process
- In collaboration with DS leadership, assist in organizational planning and brainstorming of Peer Note-taking operations for the following semester
- Anticipate future needs of and maintain current knowledge of campus resources that offer support for a student’s academic needs
- Identify and refer non-note-taking communications received to appropriate resources
- Recognize when to escalate a certain communication to a supervisor for their review
- Problem-solve urgent faculty and/or student needs as they arise
By the end of the placement, the graduate assistant will:
- Construct knowledge and acquire exemplary communication skills in the workplace by conveying information in both verbal and written formats as appropriate for the needs of the students, faculty and staff members
- Implement interpersonal and teamwork skills in the workplace by cooperating with others toward the achievement of common goals
- Practice problem solving skills in the workplace by providing excellent customer service and preventing issues from arising by working to solve them before they escalate
- Through professional development opportunities, gain working knowledge and understanding of ADA compliance, accommodations in Higher Education, accessibility practices, and universal design practices
- Must be a current CU Boulder graduate student
- Must be able to work autonomously while also able to collaborate with others
- Must be able to review and prioritize daily tasks based on urgency
AFPAC Student-Assistant
The Alternate Format Production and Access Center (AFPAC) is responsible for the acquisition and production of alternate format reading materials for students with print disabilities. Print disabilities can include blindness/low vision, physical disabilities, and several types of learning disabilities that make reading difficult. Full training and support is provided, and hours are flexible including the ability to work days, nights, and weekends.
- Assist in the creation of accessible digital and hard-print materials for students with the Alternate Format accommodation.
- Student staff are expected to work 8 to 10 hours a week at a minimum, but can work up to 20 hours a week if desired.
- Proficiency in Microsoft Office—especially Outlook, Excel, and Word—and Adobe Acrobat.
- Strong attention to detail/accuracy, especially in written form
- Ability to learn additional computer software.
- Ability to work independently.
- Ability to maintain confidentiality.
- Willingness to go the extra mile for our students’ needs.
Student Proctor, Testing Center
The Testing Center Student Proctor administers exams and quizzes to CU Boulder students approved for accommodations through Disability Services. Proctored exams are in a variety of formats each with their own conditions depending on course requirements and student accommodations. The Testing Center is open Monday through Friday between 8:00 am and 5:00 pm with additional weekend and evening hours during finals exams.
- Complete administration of exams to students within the established parameters set forth by the instructor and the student’s accommodations.
- Fulfilling role of accommodations such as reading exams aloud or serving as a scribe for students with these accommodations
- Assist with general office duties such as answering phones and emails, filing, and cleaning.
- Student proctors are expected to work 5 to 10 hours a week at a minimum, but can work up to 20 hours a week.
- Professional communication and customer service skills.
- Strong attention to detail and accuracy.
- Excellent multitasking, time-management, and organizational skills.
- Ability to work independently and with others as a team
- Ability to maintain confidentiality.
- Ability to learn additional computer software
- Reliable, responsible and trustworthy
- Clear, strong speaking voice.
- Mastery of spoken English is imperative.
STEM Exam Reader and Scribe, Testing Center
The Testing Center STEM Exam Reader and Scribe administer exams as a reader and/or scribe for exams ingrained in the science, technology, engineering and mathematics (STEM) fields and require fluency with different types of STEM formulas and nomenclature. Additionally responsibilities include administering exams and quizzes to CU Boulder students approved for accommodations through Disability Services. Proctored exams are in a variety of formats each with their own conditions depending on course requirements and student accommodations. The Testing Center is open Monday through Friday between 8:00 am and 5:00 pm with additional weekend and evening hours during finals exams.
- Provide clear and accurate reading of STEM exams and accurately transcribe answers for students with a reader and/or scribe accommodation.
- Complete administration of exams to students within the established parameters set forth by the instructor and the student’s accommodations.
- Assist with general office duties such as answering phones and emails, filing, and cleaning.
- Student proctors are expected to work 5 to 10 hours a week at a minimum, but can work up to 20 hours a week.
- Must be sophomore or higher class standing.
- Professional communication and customer service skills.
- Strong attention to detail and accuracy.
- Excellent multitasking, time-management, and organizational skills.
- Ability to work independently and with others as a team
- Ability to maintain confidentiality.
- Ability to learn additional computer software
- Reliable, responsible and trustworthy
- Clear, strong speaking voice.
- Mastery of spoken English is imperative.
Front Office Student Assistant, Student Testing Center
The Front Office Student Assistant will help welcome individuals to our center, answer phone calls and emails, learn how to use our Accommodate software, and generally provide the best customer service available!
- Consistent hours: while the exam schedule varies week-to-week, your position and hours will stay consistent based on your availability
- Can perform other tasks during slow times
- Help form and implement new structures for a new office on campus, further diversifying your resume/CV
- Centrally located on campus in the CASE building – close to other academic buildings and the UMC
- Help represent and advocate for underrepresented students on campus
- Must be sophomore or higher class standing; junior class level+ preferred
- Professional yet friendly in manner (i.e. good customer service skills)
- Detail-oriented and organized
- Reliable, responsible, and trustworthy (re: security of test materials/accountability)
- Clear, strong speaking voice; mastery of spoken English is imperative
- Ability to work with others as a team and individually
- Calm, with the ability to put nervous testers at ease
- Observant and quick thinking