We are aware of a server issue that occurred in the class registration system on Monday, Aug. 21 between approximately midnight and 1 a.m.
While unfortunately, we are unable to identify the total number of students affected, most students who have contacted us regarding this issue have since reported that they were successfully able to register after this time window passed. If you are still experiencing technical difficulties with registering for your class(es) after retrying, please contact us at email@example.com.
We understand the frustration caused by the occurrence of this issue at such a critical time for student registration at the start of open enrollment. We are working with our IT partners and registration system vendors to identify the root cause of the issue and to make sure this doesn’t happen again.