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Craig, R. T. (1999). Communication theory as a field. Communication Theory, 9(2), 199-161.
[Abstract]
Table 1. Seven Traditions of Communication Theory
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Rhetorical |
Semiotic |
Phenomenological |
Cybernetic |
Socio-Psychological |
Socio-Cultural |
Critical |
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Communication theorized as: |
The practical art of discourse |
Intersubjective mediation by signs |
Experience of otherness; dialogue |
Information processing |
Expression, inter-action, & influence |
(Re)production of social order |
Discursive reflection |
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Problems of communication theorized as: |
Social exigency requiring collective deliberation and judgment |
Misunderstanding or gap between subjective viewpoints |
Absence of, or failure to sustain, authentic human relationship |
Noise; overload; underload; a malfunction or "bug " in a system |
Situation requiring manipulation of causes of behavior to achieve specified outcomes |
Conflict; alienation; misalignment; failure of coordination |
Hegemonic ideology; systematically distorted speech situation |
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Metadiscursive vocabulary such as: |
Art, method, communicator, audience, strategy, commonplace, logic, emotion |
Sign, symbol, icon, index, meaning, referent, code, language, medium, (mis)understanding |
Experience, self &other, dialogue, genuineness, supportiveness, openness |
Source, receiver, signal, informa-tion, noise, feed-back, redundancy, network, function |
Behavior, variable, effect, personality, emotion, percep-tion, cognition, attitude, interaction |
Society, structure, practice, ritual, rule, socialization, culture, identity, co-construction |
Ideology, dialectic, oppression, consciousness-raising, resistance, emancipation |
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Plausible when appeals to metadiscursive commonplaces such as: |
Power of words; value of informed judgment; improvability of practice |
Understanding requires common language; omnipresent danger of miscom-munication |
All need human contact, should treat others as persons, respect differences, seek common ground |
Identity of mind and brain; value of information and logic; complex systems can be unpredictable |
Communication reflects personality; beliefs & feelings bias judgments; people in groups affect one another. |
The individual is a product of society; every society has a distinct culture; social actions have unintended effects. |
Self-perpetuation of power & wealth; values of freedom, equality & reason; discussion produces awareness, insight |
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Interesting when challenges metadiscursive commonplaces such as: |
Mere words are not actions; appearance is not reality; style is not substance; opinion is not truth |
Words have correct meanings & stand for thoughts; codes & media are neutral channels |
Communication is skill; the word is not the thing; facts are objective and values subjective |
Humans and machines differ; emotion is not logical; linear order of cause and effect |
Humans are rational beings; we know our own minds; we know what we see. |
Individual agency & responsibility; absolute identity of self; naturalness of the social order |
Naturalness & rationality of tradi-tional social order; objectivity of sci-ence & technology |
Table 2. Topoi for Argumentation across Traditions
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Rhetorical |
Semiotic |
Phenomenological |
Cybernetic |
Socio-psychological |
Socio-cultural |
Critical |
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Against rhetoric |
The art of rhetoric can be learned only by practice; theory merely distracts. |
We do not use signs; rather they use us. |
Strategic communi-cation is inherently inauthentic & often counterproductive. |
Intervention in complex systems involves technical problems rhetoric fails to grasp. |
Rhetoric lacks good empirical evidence that its persuasive techniques actually work as intended. |
Rhetorical theory is culture bound & overemphasizes individual agency vs. social structure. |
Rhetoric reflects traditionalist, instrumentalist, & individualist ideologies. |
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Against semiotics |
All use of signs is rhetorical. |
Langue is a fic-tion; meaning & intersubjectivity are indeterminate. |
Langue-parole and signifier-signified are false distinc-tions. Languaging constitutes world. |
"Meaning" con-sists of functional relationships with-in dynamic infor-mation systems. |
Semiotics fails to explain factors that influence the produc-tion & interpretation of messages. |
Sign systems are not autonomous; they exist only in the shared practices of actual communities. |
Meaning is not fixed by a code; it is a site of social conflict. |
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Against pheno-menolo-gy |
Authenticity is a dangerous myth; good communica-tion must be artful, hence strategic. |
Self & other are semiotically de-termined subject positions & exist only in/as signs. |
Other’s experience is not experienced directly but only as constituted in ego’s consciousness. |
Phenomenological "experience" must occur in the brain as information processing. |
Phenomenological introspection falsely assumes self-aware-ness of cognitive processes. |
Intersubjectivity is produced by social processes that phenomenology fails to explain. |
Individual consciousness is socially consti-tuted, thus ideolo-gically distorted. |
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Against cyberne-tics |
Practical reason cannot (or should not) be reduced to formal calculation. |
Functionalist explanations ignore subtleties of sign systems. |
Functionalism fails to explain meaning as embodied, con-scious experience. |
The observer must be included in the system, rendering it indeterminate. |
Cybernetics is too rationalistic; e.g. it underestimates the role of emotion. |
Cybernetic models fail to explain how meaning emerges in social interaction. |
Cybernetics re-flects the domi-nance of instru-mental reason. |
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Against socio-psycho-logy |
Effects are situational and cannot be precisely predicted. |
Socio-psycholo-gical "effects" are internal properties of sign systems. |
The subject-object dichotomy of socio-psychology must be transcended. |
Communication involves circular causation, not linear causation. |
Socio-psychological theories have limited predictive power, even in laboratory. |
Socio-psychological "laws" are culture bound & biased by individualism. |
Socio-psychology reflects ideologies of individualism, instrumentalism. |
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Against socio-cultural theory |
Socio-cultural rules etc. are contexts & resources for rhe-torical discourse. |
Socio-cultural rules etc. are all systems of signs. |
The social life-world has a phenomenological foundation. |
The functional organization of any social system can be modeled formally. |
Socio-cultural theory is vague, untestable, ignores psychological processes that under-lie all social order. |
Socio-cultural order is particular & locally negotiated but theory must be abstract and general. |
Socio-cultural theory privileges consensus over conflict & change |
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Against critical
theory |
Practical reason is based in particular situations not uni-versal principles. |
There is nothing outside the text. |
Critique is immanent in every authentic encounter with tradition. |
Self-organizing systems models account for social conflict & change. |
Critical theory confuses facts & values, imposes a dogmatic ideology. |
Critical theory im-poses an interpretive frame, fails to appre-ciate local meanings. |
Critical theory is elitist & without real influence on social change. |
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