Jess Keating headshot
Assistant Vice Chancellor for Data & Analytics
Office of Information Technology

Jess Keating is the Assistant Vice Chancellor for Data & Analytics. As a member of the OIT leadership team and the OIT division lead for Data & Analytics, she provides the vision, strategic leadership, and direction for the delivery of data analytics, data flows and engineering, assessment, surveys, institutional reporting, and data governance at the University of Colorado Boulder. 

Jess has been with Data & Analytics (previously called the Office of Data Analytics, ODA) since 2019, serving in a variety of roles including Interim Director of Assessment, Insights, & Measurement – in which she led programs for assessment, surveys, and student evaluations of teaching – and later as Deputy Chief Data Officer and Interim Chief Data Officer.

Prior to joining ODA, she served as the lead research associate on the Teaching Quality Framework (TQF) in CU Boulder's Center for STEM Learning. There, she facilitated departments’ efforts to improve teaching assessment practices for use in promotion, tenure, reappointment, and merit processes, and helped shape a broader campuswide movement to promote high-quality, effective instruction.

With a Ph.D. in Social Psychology, a passion for strategic research, and over a decade of experience in higher education, Jess is skilled at translating numbers into narratives. Her work yields strategies to improve student success, institutional effectiveness, and data-informed decision-making for other operational challenges and opportunities, creating solutions that respect both the data and the people it represents.

Jess’s academic research portfolio includes organizational change strategies in higher education; student evaluations of teaching; undergraduate student success, such as predictors of retention and academic performance, the transition to college, and issues of social and ability belonging in college; and the social psychological foundations of political attitudes and behaviors, including political enclavement, polarization in politics, and perceptions of political "others."

Jess earned her M.A. (2014) and Ph.D. (2017) from the University of Colorado Boulder in Social Psychology, and her B.A. in Psychology and minor in Public Policy from Smith College in 2006. She has a half-decade of experience working in consulting and strategic research at Greenberg Quinlan Rosner in Washington, D.C., on public education campaigns, organizational branding efforts, membership and donor studies, political campaigns, and policy reform initiatives on topics ranging from health to religion to the politics of science.