Bus passes began being deactivated on March 19, 2019, based on a list of over 25,000 cards that was sent to RTD. Unfortunantly, with a list this size that is based on various enrollment reports some errors have happened. Incorrect deactivations have mostly happened to students that took last semester off or where another student with the same name, which has graduated, was assigned the card of the active student. We now use a unique identifier to prevent this from happening and this seems to only be happening to students that have been at CU since 2016. The fastest way to resolve the issue is to visit the Buff OneCard office in C4C for a new card. It's not possible to reactivate a deactivated card.
For further information or questions please e-mail email@example.com with your name, student ID #, and the first 8 digits of your CollegePass