Skip to Content
Search
Search
Enter the terms you wish to search for.
Other ways to search:
Events Calendar
Campus Map
Close
Research Computing
Office of Information Technology
Research Computing
Menu
Main menu
Home
Resources
The Preserve
Cloud Foundations
User Services
Documentation
Events and Training
News
About RC
Contact Us
Mobile menu
Home
Resources
The Preserve
Cloud Foundations
User Services
Documentation
Events and Training
News
About RC
Contact Us
Breadcrumb
Home
User Services
Ask for Help
Ask for Help
Please use this form to request help with a general inquiry or consultation request.
Your Name
*
Your Email Address
*
Your CURC Username (if applicable)
Your Institution
*
University of Colorado Boulder
Colorado State University
University of Colorado Anschutz
Other RMACC Institution
Topic
Login
Submitting Jobs
Open OnDemand
Storage
Software
Data Transfer
Cloud (AWS, Azure, CUmulus)
Secure Research (The Preserve)
Other
Login
My Research Computing account has been disabled
I am having issues with Duo 2-Factor Authentication
I would like to request a CU Research Computing account
Login - Other
Submitting Jobs
I am having trouble submitting jobs
I need help troubleshooting a job that I have previously submitted (please include relevant Job IDs)
I am experiencing unexpected behavior
Submitting Jobs - Other
Open OnDemand
I am having trouble logging in to Open OnDemand
I am having issues with Jupyter Notebook
I am having issues with the Core Desktop
I am having issues with the MATLAB on Core Tool
I am having issues with RStudio
I am having issues with the Job Composer
OnDemand - Other
Storage
I would like to add a collaborator to my directory
I would like to change the permissions of a file or a directory
I am unable to access my file or directory
I would like to request a PetaLibrary allocation
I would like to request an increase in my PetaLibrary allocation or /scratch space
I have a billing question about my PetaLibrary allocation
Storage - Other
Software
I am having issues with the CURC software stack
I am having issues with software that I have installed
I would like to request assistance with a new software install
I would like assistance managing a software license
Software - Other
Data Transfer
I am not sure how to transfer my data onto the CURC system
My data transfer is not working
I need help using Globus
I need help using another data transfer method
Data Transfer - Other
Cloud (AWS, Azure, CUmulus)
CUmulus
Azure
Amazon Web Services (AWS)
Other Cloud
CUmulus
I would like to request a new CUmulus allocation
I would like assistance with an existing CUmulus project
CUmulus - Other
Azure
I would like to open or close an Azure subscription
I am having a problem related to Azure billing
I would like assistance with Azure
Amazon Web Services
I would like to open an AWS account
I am having a problem related to AWS billing
I would like assistance with AWS
Other Cloud
Cloud Other
Secure Research
I would like to request access to The Preserve
I would like support with a proposal that incorporates The Preserve
I would like support with Azure infrastructure planning
I have questions about software available on The Preserve
I have questions about the cost of The Preserve
Secure Research - Other
Other
I am noticing a problem with one or more nodes
I would like to add a collaborator to my Blanca partition
I would like to inquire about purchasing Blanca hardware
Please include a description of your request here
*
Leave this field blank
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Return to the top of the page
