Ski Bus FAQ

I can't make the trip anymore. Can I get a refund?

Sorry, but we don't offer refunds. However, feel free to sell the ticket to a CU affiliate for face value or use our facebook page to help sell it. If you sell or give away your ticket, the new rider will need to tell us who they are riding for. If you don't show up we will sell your empty seat as a stand-by.

I can't make the bus, who do I notify?

You don't need to notify anyone. If you sell or give away your ticket, the new rider will need to tell us who they are riding for. If you don't show up we will sell your empty seat as a stand-by.

Who do I notify if I sell my ticket?

No notification is necessary, the new rider will tell the manager who they are taking the place of.

Are stand-by tickets available?

Yes, you can get on the bus at any pickup location. We can't gaurantee a spot for you until Farrand Field, tickets are $15, exact change is appreciated and to date we've never left anyone at the curb.

I am a HERD member but there are no more seats available.

There are only 20 Herd seats available per bus, if that quota is filled there are only regularly priced seats available. 

Can we stay at the mountain overnight and catch the bus the next day?

Yes, however you have to buy 2 tickets, one to get to the mountain and one the next day to get home. We can't hold a seat on the bus for you if you didn't buy a ticket.

What if I miss the bus?

The bus leaves the mountain at 4 pm sharp (earlier for the first mountain on days the bus services two ski areas). It can be delayed in case of emergency. If you miss the bus completely you are responsible for finding your own way back home.

Can I change the date of my ticket?

No, you are welcome to sell the ticket or give it away and buy a new ticket for the new date.

Can I still buy a ticket if I don't have a Facebook account?

Sure, you'll just have to deal with the annoying banner at the bottom of the facebook page while you browse for trips.

Do I need a ski/snowboard bag and where do I put my gear?

Feel free to use a bag to keep your gear shiny clean. All gear that you don't want to carry in your lap or put in the small overhead bin will be put in the secured bays below the bus. 

Where do I put my stuff while skiing/boarding?

You can leave items on the bus, but you won't be able to access it until the end of the day right before we depart. In other words, you should take that delicious PB&J with you for lunch. 

This FAQ page didn't answer my question.

Send and e-mail to skibus@colorado.edu and we'll get back to you as soon as we can.