Purpose

The purpose of this template is to provide guidance for descriptions of active, student-facing negative service indicators (holds) in Campus Solutions. These standards were developed and implemented by the Offices of the Bursar, Financial Aid and Registrar in order to:

  • Clarify the impact of holds for students
  • Clarify actions and steps for resolution of holds for students
  • Provide consistent information across enrollment services and improve the student experience

Holds Template

Please use HTML code for formatting and descriptive text hyperlinks. Holds should include a description, impact, instructions, and contact information in the following formats: