What is USE?

The Unified Student Experience project (USE) is a campus-wide project that is working to unify the online and in-person CU Boulder student experience. Its goal is to transform today’s fragmented digital and physical student support landscape by creating a seamless experience for students. This project has executive sponsorship from our Provost, Russ Moore, and Senior Vice Chancellor, Kelly Fox.


When student support offices work independently to offer online tools for students, the result is a fragmented and overly complicated online experience. By integrating and unifying student-facing campus services and support, we will enhance how students find the resources they need to succeed and thrive at CU Boulder.


USE is working to unify the student experience by creating Buff Portal, an intuitive and inviting online student portal, and Buff Stops, a unified in-person help experience.


 Portal platform identified. Initial policy draft created and approved by sponsors. Continued campus communication. Late Spring/Summer 2018: Iterative and student-centered card design and development begins. Launch of USE Beta and student mobile feedback campaign. Fall 2018: Continue card designs for primary f