The evaluation was based on seven criteria:
- User experience design - The Learning Management system's ease of use and intuitiveness.
- Software and technical - The functionality of the Learning Management System, integrations, and other technical concerns such as roles and permissions.
- Timeline and implementation - The vendor's ability to migrate our courses and support our campus implementation.
- Support and training -The support provided by the vendor to assist faculty, students, and administrators with their day-to-day use of the system. It also related to how the vendor manages access, performance, or functionality issues.
- Security and compliance - The vendor's ability to meet IT Security and Accessibility Compliance standards.
- Company qualifications - The vendor's experience in supporting other higher education organizations of similar size and complexity.
- Cost - The cost of the license, support, etc.
Canvas was selected primarily due to its performance on criteria one, two and four. Specifically, its:
- Ease of use and intuitiveness
- Mobile friendliness
- Publically available system performance reports
- Open-core architecture allowing flexibility and interoperability with outside tools