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Wellness Wherever You Are

As we approach break and the end of the semester, we want to make sure all students have access to the care and support services they need, wherever you are. Here are health and wellness resources that are available to in-state and out-of-state students.

All Health and Wellness departments will be closed Monday, Dec. 26 through Sunday, Jan. 1.

Health and Wellness department hours

Medical Services

Insurance

Counseling and Psychiatric Services

Recreation Services

Office of Victim Assistance

Disability Services

Health Promotion

Medical Services

24/7 NurseLine

Medical Services offers 24/7 support through their free NurseLine. Call 303-492-5101 to be connected with a registered nurse (RN), who can recommend at-home care options and assess whether or not you need to schedule an appointment with a healthcare provider.


Medical appointments

In-state students

If you’re within the state of Colorado, you can schedule a telehealth appointment with Medical Services at CU Boulder.

Learn more about telehealth services.

Out-of-state students

Students who are staying out-of-state over break will not be able to schedule appointments with Medical Services. However, Medical Services can provide referrals for community providers.


Prescription refills

You can get your prescriptions transferred to and from the Apothecary Pharmacy on campus, depending on where you will be over break. It’s a good idea to transfer prescriptions if you are anticipating needing a refill over break.

Transfer prescriptions from the Apothecary on campus to another pharmacy

  • To transfer your prescription from the Apothecary at Wardenburg to another pharmacy, please contact the pharmacy you wish to transfer your prescription to and have them call the Apothecary directly at 303-492-8553. All prescription transfers must be made during pharmacy hours.

Transfer prescriptions to the Apothecary on campus

  • You can also transfer prescriptions from your local pharmacy to the Apothecary at Wardenburg. Complete a Prescription Transfer Request Form for each prescription you would like to have transferred. Forms can be emailed to apothecary@colorado.edu.
  • *Please note: Email is not a secure form of communication. To send prescription information securely, fax all forms to the Apothecary at 303-492-4874. Please allow 24-48 hours to transfer. If there are any issues, the Apothecary staff will contact you.

Request medical records

Do you plan on visiting the doctor while you are home? Request your medical records ahead of time (it can take up to 2 weeks to transfer records between providers).

To transfer your medical record, log in to your MyCUHealth portal. 

Under "Forms" select "Authorization to Release Health Information". 

You can have your records sent to yourself as a secure message through your portal, or they can be faxed to a healthcare provider’s office. Be sure to include the full address, phone and fax number for where you want records sent.

Have questions? Contact the Release of Information team by calling 303-735-2068 or emailing roi@colorado.edu.

 

Insurance

gold ship
Gold SHIP Insurance

The Anthem Gold Student Health Insurance Plan (SHIP) is an Anthem of Colorado PPO plan. You can use your Anthem SHIP nationally and internationally. View plan details, including coverage, benefits and how to find an in-network provider. 

Have questions about student insurance or referrals? Call 303-492-5107 or email studentinsurance@colorado.edu.

insurance
Gold SHIP Insurance card

Students can download a digital insurance ID card online through MyAmeriben by navigating to Sign Up > Student > Click here to register > Register. 

You can register your account by using your 9-digit student ID number. Students can also download the free MyAmeriben app on iOS and Android to access their digital ID card on the go. Students who receive care at Wardenburg only need to bring their Buff OneCard to appointments. All community providers will require a copy of your insurance card.

provider
How to find an in-network provider

You can find an in-network provider by visiting anthem.com/find-care. Here’s how:

  • Step 1: Enter your Member ID prefix (BKJ) into the search bar.
  • Step 2: Select your city, county or zip code in the top right search bar.
  • Step 3: Filter providers by name, specialty, accepting new patients and other factors.
  • Step 4: Select “View Details” to view more information about a given provider.

Counseling and Psychiatric Services

After-hours and crisis care 

If you need urgent mental health or crisis support after hours, please call Counseling and Psychiatric Services (CAPS) at 303-492-2277 to speak with a licensed professional. 

Press option 2 to be connected with a mental health professional that can assess your situation and immediately connect you with the necessary assistance.

Telehealth appointments

Counseling and Psychiatric Services (CAPS) will continue to provide telehealth appointments and screenings to students residing in Colorado.

Students residing outside of Colorado can work with a CAPS provider to get connected with mental health services in your area. Schedule a mental health management appointment by calling 303-492-2277 or explore counseling options through Thriving Campus and Academic Live Care (a third-party telehealth service).

AcademicLiveCare

AcademicLiveCare (ALC) is a telehealth platform that allows CU Boulder students to schedule and attend mental health appointments wherever they are from a smartphone, computer or tablet. ALC is free for all CU Boulder students.

Create an account or log in to ALC to schedule virtual visits with licensed psychologists, counselors, psychiatrists or other providers.

*Please note: AcademicLiveCare does not provide crisis or emergency care. If you need urgent mental health support or crisis care, please contact CAPS at 303-492-2277.

Workshops

CAPS provides virtual workshops for in-state and out-of-state students. Workshops are designed to help students cope with stress, anxiety and other concerns. Learn more about virtual workshops.

Let’s Talk

Let’s Talk is a free service that enables CU Boulder students to check in virtually for an informal and confidential consultation with a CAPS provider over break. Let’s Talk providers can help provide insight, solutions and information about additional resources. This service is available to in-state and out-of-state students. Learn more about Let’s Talk.

Welltrack

WellTrack is a free app available to all CU Boulder students. It is designed to help you understand your mental health and provide you with support resources. WellTrack's suite of online tools and courses use Cognitive Behavioral Therapy (CBT) to help you identify, understand and address issues like stress, resiliency, anxiety and/or depression. WellTrack is a self-guided and interactive way to manage your mental well-being.

Recreational Services

fitness classes
In-person fitness

The Rec Center will have adjusted hours over fall break.

Virtual fitness
Virtual fitness

Pre-recorded fitness classes are available throughout the break.

equipment rental
Equipment rentals

Looking to take an outdoor adventure over fall break? The Outdoor Pursuits rental center has all the gear you need!

Office of Victim Assistance

1.

After-hours support 

If you need after-hours trauma support, please call OVA at 303-492-8855 and press option 2 to be connected with a mental health professional that can assess your situation and immediately connect you with support services.

 

2.

Counseling services

In-state students may continue to access Office of Victim Assistance (OVA) counseling services and screenings through telehealth appointments. Out-of-state students can call OVA to speak with an advocate counselor to consult on needs and get connected with services in your area. Call 303-492-8855 or explore counseling options through Thriving Campus and Academic Live Care (a third-party telehealth service).

3.

Advocacy services

OVA will continue to provide advocacy services for students, staff and faculty. These services help people learn about their rights and options, navigate various systems such as police, academics and health care. Students residing in Colorado can access advocacy services through telehealth or over the phone. Out-of-state students can access advocacy services over the phone only by calling 303-492-8855.

Disability Services

Disability Services is providing support to students over the phone and virtually. Please reach out to us at dsinfo@colorado.edu or call 303-492-8671.

 

studying
Preparing for final exams

Students who plan to use their accommodations during finals week should confirm that their instructor(s) has received their accommodation letter and work with them to establish a plan for how their accommodations will be implemented over finals. We also encourage students to attend our upcoming Preparing for Finals workshop on Monday, Nov. 28.

If you have any concerns or questions about your accommodations, or if you would like to request additional accommodations, please contact your assigned access coordinator or email dsinfo@colorado.edu.

accomodations
How to request accommodations

If you are not already registered with Disability Services, you can submit an application for accommodations at any time. We strongly encourage students to apply for accommodations as soon as possible. New applications can take five or more business days to review, depending on the request.

winter
Winter session 2022-23

If you are planning to take winter session courses, you can submit semester requests starting Thursday, Dec. 15. The Disability Services office will be closed Dec. 24 through Jan. 1, so please submit your semester requests no later than Dec. 23 in order to implement winter session accommodations.

Health Promotion

Peer Wellness Coaching

Want to get support as you prepare to transition home over break? Looking for ways to practice self-care or healthy habits over break? Meet with a peer wellness coach!

This free service helps students set and achieve their wellness goals. Coaches can cover a wide variety of topics, including relationship dynamics, finances, stress reduction, time management and so much more. Peer Wellness Coaching is a great resource to take advantage of if you’re looking to optimize your health and wellness or make meaningful changes in your life. 

Learn more about Peer Wellness Coaching.

 

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