CAPS is a place where you can talk confidentially with a licensed therapist who respects and understands your needs. 

Individual Counseling

After an initial walk-in session, students are matched with an individual counselor with whom they will collaboratively develop a plan to address their concerns and goals.

We offer counseling on a variety of concerns including, but not limited to:

  • Academic performance
  • Adjusting to CU
  • Alcohol & other drugs
  • Anxiety
  • Body image and disordered eating
  • Coming out
  • Cultural identity
  • Depression
  • Family, friendships and relationships
  • Financial insecurity
  • Loneliness
  • Stress managment
  • Suicidal thoughts

Couple’s Counseling

Many of our therapists are trained to help couples improve communication and work through relationship issues. If it is decided that CAPS is not the best place to meet your needs, we will provide referrals to more appropriate resources on campus or in the community.

CU Boulder students who have paid both the mental health fee and the student health fee are eligible to receive a limited number of free visits in any CAPS location during the academic year: August 18, 2017 – August 17, 2018.

Free visits may include:

  • Individual counseling
  • Couple’s counseling
  • Evaluation and treatment of mental health concerns including eating disorders and substance abuse
  • Psychiatric care and medication management
  • Behavioral Health: for students who are seen in Wardenburg’s Medical Clinic and are referred to the Behavioral Health Specialist

Free visits do not include:

  • Psychological testing: Testing for learning disabilities, ADHD, Autism, and personality disorders are available at our Wardenburg Health Center location for a fee (dependent upon testing needed) or covered at 50% by the Gold Plan.
  • Mandated services for substance use: Students who are required to attend a psycho-educational meeting due to a substance use violation must pay a fee for these services. These services are not covered by the Gold Plan.

Planning your visits:

Your CAPS provider will work with you to determine the frequency and duration of your treatment. When determining your coverage, the provider will consider the number of sessions you may need to address your concerns and your ability to access ongoing care.

If you have the CU Gold Plan, you may be eligible to receive additional visits as determined by your provider.

If it is decided that CAPS is not the best place to meet your needs, we will provide referrals to more appropriate resources on campus or in the community.​

Referral to the Community:

Students whose needs cannot be met by CAPS or whose needs cannot be met by short-term treatment will likely be referred to a community provider. Referrals might occur immediately after the first appointment, or they might occur after some treatment and a further assessment of need has taken place. Some examples of clinical issues that will likely be referred to a provider in the community include, but are not limited to:

  • A need or desire to be seen more frequently than CAPS can accommodate. Most individual therapy clients are seen 1-3 times per month

  • Need for intensive outpatient (IOP) or inpatient services

  • Serious mental health conditions that require intensive, ongoing care

  • Significant or chronic disordered eating symptoms posing medical danger

Schedule an appointment by calling 303-492-CAPS(2277). 

Please arrive 15 minutes before your appointment to complete any necessary forms. *Arriving more than 10 minutes late may result in your being rescheduled.

If you need to cancel a scheduled appointment, please call at least 24 hours in advance to avoid losing one of your free sessions or being charged a cancellation fee of $30-80 depending on the appointment type.

Cancellation Policy Fee changes

As of September 1, 2017 CAPS’ cancellation policy has changed to the following:

  • Appointments must be canceled at least 24 hours in advance by calling the CAPS front office.
  • All late cancellations or missed appointments will be charged $50 regardless of the type of appointment. This includes individual therapy, medication evaluations and follow ups, brief therapy and all group appointments.
  • Late cancellation or missed appointments within the free visits will also be charged the $50 fee, but will not result in a loss of one of the visits.
  • You cannot cancel a CAPS appointment online in MyCUHealth. You must call to cancel.

Counseling records are kept separate from academic and student health records and cannot be accessed by faculty, staff, parents or non-CAPS staff without written consent.

In order to provide effective and up-to-date services, we may consult other colleagues within CAPS about our work with students. Otherwise, information revealed in counseling, even the information that you have made an appointment, is not disclosed to others unless you provide written authorization for that information to be released.

The exceptions to this practice are:

  • When a therapist believes you present an imminent danger to yourself or others
  • When the life or safety of a readily identifiable third person is endangered
  • When a counselor believes that a child or vulnerable adult is being subjected to abuse, neglect or exploitation
  • When disclosure is made necessary by legal proceedings
  • When a client becomes gravely disabled
  • If you are a minor (under the age of 18)

Students are encouraged to address any questions or concerns about this important issue with their walk-in counselor or assigned therapist.

To ensure your privacy and confidentiality, you can communicate directly and securely by phone or through the MyCUHealth Patient Portal.

Email is not a secure method of communication so we will not use this as a way to discuss your health concerns.