Learn secrets from the masters, past and present, who define excellence in quality, strategy and value creation.
*The final offering of this course was Spring 2017. This course will no longer be offered and the content of this course is being rolled into EMEN 5041. If you have questions regarding degree or certificate requirements, please contact firstname.lastname@example.org.
Quality, Strategy and Value Creation
A study of the factors leading to excellence in business performance including discussions of business philosophy, purpose, vision, mission, value proposition, strategic planning, policy deployment, and employee engagement and empowerment. The focus of the course is on maximizing profitability while maintaining balance in all other measures of business excellence. All elements are addressed both strategically and tactically for both large businesses and start-ups. As a result of successfully completing this course, the student will be capable of describing contemporary models and components for developing and maintaining a high-powered organization with a targeted objective of maximizing profitability in the presence of financial growth. The student will specifically be able to describe an integrated approach (based on Dr. W. Edwards Deming’s Theory of Profound Knowledge) for deploying an organization's Critical Performance Indicators throughout an organization in order to engage those resources necessary to achieve its Strategic and Tactical Objectives, with the result of achieving its Strategic and Business Plan year after year. Secondly, the student will be able to describe a comprehensive model for Daily Management as well as key elements of employee involvement systems and methods.