To successfully work on this course of study, students are cautioned to make certain the text materials used in this course are the same as those listed belowówith the same volume or edition number and publication date. Texts may be ordered from University Bookstore.
Fisher, Roger, William Ury, and Bruce Patton; Getting to Yes; the Penguin Group; 1991.
Ury, William; Getting Past No; Bantam Books; 1991.
Burton, John and Frank Dukes, Conflict Practices in Management, Settlement and Resolution; St. Martin's Press, New York, 1990.
Kolb, Deborah; When Talk Works; Jossey-Bass Publishers; 1994.Articles and Book Chapters contained in the SOCY 4025 Reader (also available from University Bookstore).
Ury, William, Jeanne Brett and Stephen Goldberg, "Designing an Effective Dispute Resolution System," in Negotiation Theory and Practice, Breslin, William and Jeffrey Rubin, eds., Program on Negotiation Books, Cambridge, Massachusetts, 1991, pp. 295-313.
Robert A Baruch Bush, Joseph P. Folger, "Transformative Mediation and Third-Party Intervention: Ten Hallmarks to a Transformative Approach to Practice," Mediation Quarterly, Summer 1996, Vol. 13, No. 4, pp. 263-278.
Matthews, Roger, "Reassessing Informal Justice," Informal Justice, Sage, Newbury Park, 1988, pp. 1-24.
Burgess, Guy and Heidi Burgess, "Constructive Confrontation: A Practical Approach to Intractable Conflict for Adversaries and Intermediaries," Conflict Research Consortium Working Paper #96-1.
Hocker, Joyce and William Wilmont, "Comprehensive Assessment Guides," Interpersonal Conflict, Wm. C. Brown Publishers, Dubuque, Iowa, 1985, pp. 149-156.