Position Summary

As a paid employee, this position is part of the CU Conference Services (CUCS) team during the spring and summer months, working under the supervision of the Conference Manager, as well as working with all other CUCS professional staff, clients, and conference groups. 

The Conference Services Intern is responsible for the day-to-day planning and implementation of 10-15 assigned summer conferences. The successful candidate will gain experience in planning and coordinating logistics, budget and contract management, conference implementation, communications, teamwork, and customer service. This position is based in the CU Conference Services office and is integral to the leadership, support, and coordination of summer conferences.  Listed below are four categories and learning outcomes students will experience during their time within CU Conference Services.

Communication and Teamwork Skills

  • Express oneself clearly and positively to a team, supervisor, and customers.
  • Strategize effective and efficient ways to produce a common goal within a team.
  • Demonstrate active listening skills.

Customer Service

  • Provide accurate information to customers.
  • Demonstrate professionalism and courtesy to customers

Critical Thinking and Logical Problem Solving

  • Develop confidence to solve issues independently
  • Demonstrate decision making skills on behalf of the department

Leadership

  • Utilize delegation and management skills
  • Lead a team by making decisions, offering advice, and evaluating performance

Main Responsibilities

  • Coordinate the planning and execution of conference logistics; both pre-conference and onsite.
  • Prepare budgets. Negotiate and execute detailed contracts describing facilities and services requested.
  • Maintain accurate expense and billing records. Create final invoices for assigned conferences.
  • Interact and effectively communicate (both verbally and in writing) with clients, staff, and guests.
  • Attend weekly staff meetings and actively report on assigned responsibilities.
  • Oversee and support assigned conference housing check-ins and check-outs.
  • Serve in an on-call capacity as a resource for clients and campus partners.
  • Special projects as assigned.

Required Qualifications

  • 5-10 hours a week during the academic year (based on availability) and up to 30-40 hours a week in the summer.
  • Ability to work for the full summer (May through August)
  • Taking classes or having additional jobs will require supervisor approval in the summer.  
  • A valid driver’s license and successful background check.
  • Must be a currently enrolled University of Colorado student in good standing. To work in the summer, must be an enrolled University of Colorado student for the 2022 fall semester.

Preferred Qualifications & Skills

  • Skills in organizing, problem solving, multi-tasking, communications, and attention to detail.
  • A demonstrated passion for, and interest in conference & event management.
  • A high level of maturity and professional conduct. Professional telephone and email demeanor.
  • Ability to work independently with little supervision, handling multiple deadlines and projects.
  • Enjoys working in a diverse, professional environment.
  • Customer service experience. 

Remuneration

The Conference Services Intern earns $16.53 per hour. These hours are not to exceed 50 hours over a two-week pay period during the spring semester and 80 hours over a two-week pay period during the summer. Hours will flex from week to week based on conference and office needs. The schedule for this position will not allow for more than four consecutive vacation days during the summer. Time off requests are subject to supervisor approval and based on conference needs and staff availability. Due to the nature of the work, some early mornings, evenings, and weekend shifts will be required. 

Application Procedure

Applications are currently closed.