As a paid employee, this position is part of the CU Conference Services (CUCS) team during the academic and summer months, working under the supervision of the Event and Academic Space Coordinator, as well as working with all other CUCS professional staff, clients, and conference groups.
The Conference Operations Assistant is responsible for completing tasks that assist the day-to-day office in implementing conferences and events. This front-line position is at times, the first point of contact for clients and guests. Listed below are four categories and learning outcomes students will experience during their time within CU Conference Services.

Communication and Teamwork Skills

  • Express oneself clearly and positively to a team, supervisor, and customers.
  • Strategize effective and efficient ways to produce a common goal within a team.
  • Demonstrate active listening skills.

Customer Service

  • Provide accurate information to customers.
  • Demonstrate professionalism and courtesy to customers

Critical Thinking and Logical Problem Solving

  • Develop confidence to solve issues independently
  • Demonstrate decision-making skills on behalf of the department

Leadership

  • Utilize delegation and management skills
  • Lead a team by making decisions, offering advice, and evaluating performance

Main Responsibilities:

  • Deliver, set up, and tear down audio-visual and other equipment (i.e. tables, chairs, etc.) in event spaces.
  • Monitor conference room audio-visual equipment and troubleshoot for clients and guests as needed.
  • Track and deliver all incoming and outgoing conference mail, deliveries, and shipments.
  • Assist with on-site conference logistics and the execution of conference events and registrations.
  • Maintaining inventory levels and organized storage spaces
  • Perform other special projects as assigned

Qualifications:

  • Strong communication and customer service skills
  • Ability to problem solve, work as a team player, and manage multiple priorities
  • Desire to learn and adapt to an ever changing environment
  • A valid driver’s license and successful background check.
  • Must be a currently enrolled University of Colorado student in good standing. To work in the summer, must be an enrolled University of Colorado student for the 2020 Spring semester.
  • Ability to lift approximately 50 lbs.

Remuneration:

The Conference Operations Assistant earns $15.00 per hour. These hours are not to exceed 50 hours over a two-week pay period during the spring semester and 80 hours over a two-week pay period during the summer. Hours will flex from week to week, based on conference and office needs. Time off requests are subject to manager approval and based on conference needs and staff availability. Due to the nature of the work, some early mornings, evenings, and weekend shifts will be required.

Application Procedure:

To apply for this position, please visit the Student Job Application. First preference will be given to applications received by February 14, 2020. Position open until filled.
Contact Information:
CU Conference Services
Office: 303.492.5151
conferences@colorado.edu