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Center Policies

Eligibility for Participation

The CU Children’s Center is open to children of CU Family Housing residents, students, faculty, staff, and alumni. The following individuals are also included:

  • International visitors assigned to a CU department or faculty member are considered to be faculty, provided a letter from the department chair is furnished requesting this accommodation.
  • In the instance the wait list has been exhausted, and no housing residents, students, faculty, staff or alumni are in need of care, community members may be accepted at an increased tuition rate of 3%.

A current identification number, student Buff OneCard and/or employee identification number must be provided at the time of enrollment for status verification.

Equal Opportunity

At the Children’s Center we believe every child and every family deserves fairness, justice and equality. We welcome families from all ethnic, racial, religious and national backgrounds. Within the Children’s Center it is a priority to ensure diversity, equity and inclusion. We do not discriminate based on background, race, creed or gender. The Children’s Center is a diverse organization in the children and families we serve. Parents and children can expect to be treated fairly and equally. The Children’s Center honors all individuals and families for their unique contributions to the community. We are committed to doing our best to meet each family and child’s individual needs.

Special Needs

The Children’s Center accepts all children that may benefit from the group experiences provided at the Children’s Center. We, the Children’s Center reserves the right to determine whether or not the program can be adapted to meet a child’s needs. We want to ensure we are able to provide quality care to each child, therefore we will work with the family, and any other entities that may be supporting the child such as a physical or occupational therapist. Enrolled children who are identified through a screener tool to have a concern in development may be referred to university or community services with parent consent. The Children’s Center assumes no responsibility for the costs associated with these referrals. Our center complies with ADA standards under The Americans with Disabilities Act.

Days and Hours of Operation

The Children’s Center typically operates year-round from 7:30 a.m. to 5:30 p.m. Monday through Friday. The Children’s Center reserves the right to modify the center hours to meet the needs of the center at that time. The change in hours may include an early dismissal time or late arrival time. All changes in hours will be communicated via email. There are instances where the center may need to close for days, weeks or months to maintain the health and safety of the community. 

The Children’s Center is closed on all CU designated holidays. Additionally, there are closure days before the start of each semester for staff training. A center calendar will be provided to you outlining all closure dates for the school year.

We offer multiple scheduling options to meet the needs of your family. A full-time schedule is offered, minimum two days a week, up to five days a week. All two-day schedules are Tuesday and Thursday, and all three-day schedules are Monday, Wednesday and Friday. The full-time four day scheduling option can be any four days, Monday through Friday. A morning part-time schedule or half-day option is also available from 7:30 to 12:30, three days or five days per week. We are unable to accommodate afternoon part-time and/or drop-in care but do offer extra half or full days for enrolled families.

We encourage you to establish a routine with your child. Bringing your child to school in the morning before 10:00 a.m. is preferred. This allows for a smooth transition into the school day and ensures your child participates in the majority of classroom curriculum and learning. Please be aware of certain times of day, such as naptime (12:45 to 3:00 p.m.). Dropping off or picking up at naptime can be disruptive and therefore is discouraged. We understand that this may be unavoidable in certain situations and we want to work with your family. We ask that you please communicate any scheduling adjustments, changes or possible accommodations with administration so we can best support your family.

Dismissal

  • Delinquent payments – Parents who have been delinquent in payments two consecutive months or three times in an academic year may lose their child’s place at the Children’s Center.
  • Failure to provide or renew your child’s medical statement and immunization record can be cause for dismissal. Both forms are required by state licensing.
  • Lack of cooperation with the center’s efforts to resolve differences or to address behavioral issues disruptive to normal class functioning. 
  • Abusive behavior and/or verbal threats toward children, staff or other parents.
  • Failure to provide accurate updated affiliation or contact information.
  • Lack of cooperation or failure to adhere to written and/or posted center policies and procedures.
  • All reasons for dismissal are at the discretion of the director.

Enrollment

The following items are required PRIOR to your child’s first day at the center:

  1. Completed enrollment packet, which includes the following:
    1. Emergency and Registration Information Form 
    2. Release and Agreement 
    3. Child Intake Form 
    4. Demographics 
  2. Non-Refundable Registration Fee of $150.00
  3. At Minimum, One Parent-Child Visit with the Classroom Teacher 
    1. Visit details will be determined with each family and the classroom teaching team. Visits may include a digital meeting, home visit, visiting the prospective classroom for a shortened time or phone call.

Extra Days

Extra days may only be added on a space-available basis and will be billed accordingly. Our billing policies do not allow you to use an extra day in place of a missed scheduled day. If you have the need for an additional day, it is best to plan your care needs ahead of time and communicate the request in writing to administration and your child’s teacher. There are portions of the year and particular classrooms where it may be more difficult for us to accommodate extra day requests.

Notice of Withdrawal

The center requires a 30-day written notice of your intent to withdraw your child from the center. If we do not receive this notice, tuition will be automatically charged. 

Notification of Changes

Parents are expected to notify the center immediately in writing of any changes in name, address, employment location and/or phone numbers so all contact information is correct in the event of an emergency. It is also expected that the family notify the center of any changes in affiliation, ex. student to staff or housing resident to non-housing resident. In the event your child’s physician changes, this information must also be provided to the center as soon as possible.

Schedule Commitment

For the consistency of our classrooms, you will not be allowed to modify your child’s schedule without providing written notice 30 days in advance to the change. Written notice is necessary if you wish to drop or modify attending days. Written notice is also required to add additional days to your child’s schedule, but additions will be accommodated on a space-available basis.

Temporary Leave

In situations where your child will be absent for thirty (30) days or more, a temporary leave can be requested to maintain your child’s space at the center. This period will be charged at a 50% rate of your current tuition. This temporary leave may stay in effect for a period of up to three (3) months before a formal withdrawal will be requested. No discounts can be given for vacations less than 30 days.

Tuition and Fees

Tuition rates, payment schedules and other fees are detailed in Appendix (1).

Visitors' Policy

All visitors must sign in and out and follow posted center policies. The sign-in sheet is located by the front door. Visitors must list name, address, time of visit, purpose of visit, and present identification to Center staff. The Children’s Center has the right to deny entry to any and all visitors if they do not follow proper identification and/or posted center policies.