From: Lynn Schaper (schaper@Colorado.EDU)
Date: Fri May 02 2003 - 09:53:27 MDT
Date: Fri, 2 May 2003 09:53:27 -0600 (MDT) From: Lynn Schaper <schaper@Colorado.EDU> To: html-developers@lists.colorado.edu Subject: Job Opening
Below is a position announcement; please contact WICHE directory.
Lynn
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Lynn Schaper Schaper@colorado.edu
Information Technology Services Central and Unix Services
University of Colorado at Boulder 303-492-3872
=========================================================================
WESTERN INTERSTATE COMMISSION FOR HIGHER EDUCATION
An Affirmative Action/Equal Opportunity Employer
www.wiche.edu
POSITION ANNOUNCEMENT
Position Title: Computer Technician
Unit: Administrative Services Unit,
Information Technology
Classification: Half-time, nonexempt-level primary staff
position
Hours: Approximately half-time, flexible hours.
Starting Salary Range: $14.11 to $15.75 hourly ($27,500 to $30,712
annually) commensurate with qualifications
Position Available: Immediately
To Apply: For full and timely consideration, a detailed application form
should be submitted to WICHE Human Resources by 4:30 p.m. Thursday, May
8, 2003. Our mailing address is P.O. Box 9752, Boulder, Colorado,
80301-9752, facsimile number 303-541-0291, or email fjensen@wiche.edu.
Review of applications will begin immediately. Position will remain open
until filled.
WICHE has a long-term commitment to diversity throughout its
organizational structure, internal relationships, program activities,
and relationships with external constituencies. The organization
strives to hire, support and promote culturally diverse personnel at all
levels
THE ORGANIZATION
The Western Interstate Commission for Higher Education - WICHE - is a
regional agency established in the 1950's through an interstate compact.
WICHE was created to promote and to facilitate resource sharing,
collaboration, and cooperative planning among western states, their
colleges and universities, and their systems of higher education. By
constructing cooperative arrangements and developing and sharing
information, WICHE strives to help states and their residents to meet
the needs for an educated workforce. Member states are: Alaska,
Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New
Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and
Wyoming.
THE UNIT
The Information Technology unit, a branch of Administrative Services,
provides comprehensive support and technical assistance for WICHE's
local area network (LAN - Windows 2000 4.0), micro-computers, and
Internet connections (e-mail, FTP, World Wide Web, and listservs).
Emphasis is placed on the installation, maintenance, troubleshooting,
and repairs for the LAN, web site (www.wiche.edu), computers, printers
and all related hardware and software. IT Services also provides
technical assistance, general training, and insights for future
computer, LAN, and Internet-related enhancements, and basic assistance
for WICHE's Nortel Norstar telephone system.
Almost every WICHE staff member has access to their own personal
computer, and all WICHE computers (approximately 42 users) are connected
to our LAN. All of our desktop computers are IBM-compatible Pentium
clones (most with 512MB of RAM) running under Windows XP. In addition,
we have Pentium-level notebook computers used primarily by staff who
frequently travel.
WICHE's current primary applications software standards include MS Word
for word processing, MS Excel and Lotus 1-2-3 for spreadsheet, MS Access
for database, Dream Weaver for web authoring, Netscape and Internet
Explorer for web browser, PageMaker for desktop publishing, MS
PowerPoint for presentations, and MS Outlook for electronic mail. In
addition, we have Symantec's Norton Anti-Virus as our primary network
anti-virus package, and Surf Control Spam filtering for e-mail.
WICHE has a direct connection to the Internet utilizing a T-l line from
AT&T. We have our own Cisco router (the model 2600 with dual ethernet
and IP router software). All WICHE staff have their own Internet e-mail
address and utilize our Internet e-mail server running under Windows
2000. WICHE's e-mail server runs on an HP NetServer.
In addition, WICHE's LAN provides staff with access to high quality HP
laser printers, remote dial-in access, and an electronic fax server with
FACSys software.
The Position
The Computer Technician provides assistance to the Information
Technology Manager in supporting hardware and software for WICHE's LAN,
micro-computers, printers, cabling, and all Internet capabilities.
Primary responsibilities include: the comprehensive set-up, support,
troubleshooting, maintenance, and security of WICHE's personal
computers, printers, and software; repairs and upgrades; basic
networking support, including configuring PC's for LAN connectivity and
managing user accounts; maintenance of records/inventories related to
systems; diagnosis/isolation of system problems; preventative
maintenance; system and procedure documentation; and providing technical
assistance and expertise for all hardware, cabling and software.
Position Specifications
Required:
1. Experience and ability in configuring, troubleshooting, and performing
repairs for IBM-compatible computers and printers, including
connectivity to Windows NT LAN. Familiarity with 10/100-Base-T networks
and multiple protocols (Netbeui, TCP/IP). Working knowledge of MS
Windows operating systems, Ethernet 10/100Base-T topologies, general
applications software programs and related utilities.
2. Demonstrated ability to analyze and correct system
problems/malfunctions.
3. Demonstrated ability to establish and maintain effective and
cooperative working relationships internally and externally.
4. Solid organizational and time-management skills and ability to
closely follow instructions.
5. Demonstrated ability to work independently and perform under
pressure.
6. Demonstrated ability to communicate effectively, both orally and in
writing.
7. Demonstrated ability to lift and carry computer equipment which
weighs up to 40 pounds.
8. Ability to maintain a valid Colorado driver's license.
Preferred:
1. Proficiency with all of the software packages mentioned previously.
2. Experience in developing and presenting software training programs to
users.
3. Experience performing basic troubleshooting of telephone systems.
Computer Equipment and Software: Pentium-3 desktop personal computer
operating on a local area network (LAN) with laser printers and direct
access to the Internet (MS Outlook for e-mail and Netscape for the web
browser). WICHE's word processing software standard is MS Word;
spreadsheet software package is MS Excel; and our primary database
software package is MS Access. WICHE's Web site location:
http://www.wiche.edu
Organizational Responsibility: Reports directly to the IT Manager.
Benefits: (The following benefits are based on full-time exempt-level
staff. For this position, actual benefits will be pro-rated based on
0.50 FTE.) 12 days of vacation per year; 12 days of sick leave per year;
11 paid holidays per year, 3 personal business leave days per year.
Participation in WICHE's fully vested TIAA-CREF retirement plan is
required after one year's employment, with WICHE matching the staff
member's contribution of 3%, 4% or 5% of salary at a 2:1 ratio. Social
Security (FICA). Comprehensive health insurance; WICHE pays 80% of the
premium for single coverage, the staff member pays a portion of the
premium for dependent coverage. Comprehensive Health Care Benefit of
$550.00 per year (pro-rated for those employed for less than six months
of the year). Dental insurance. Life insurance equal to one and
one-half times the staff member's annual salary (maximum coverage of
$75,000). Participation in WICHE's comprehensive group total disability
insurance plan through TIAA is required by all staff working 0.75 or
more. The associated premiums are partially paid by WICHE. Eligible to
participate in WICHE's Section 125 and 129 flexible benefits program
(Choice Benefits).
WICHE provides a smoke-free work environment for its staff.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
04/30/03
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