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TELECOM: Using Your Phone
Phone Features


Key to Symbols
Switch Hook Depress the switchhook one full second.

Dial

Enter the appropriate on-campus extension or off-campus number.


Hang up the telephone.

 

 

Need Help?
Call 303-735-HELP to speak with a Customer Service staff person.


Campus Resident Standard Features

Every campus resident phone supports these features. For more information, click on any feature name.


Answering Call Waiting

The short beep you sometimes hear when you're on the phone announces a second incoming call.

Go to second call:

Switch Hook # 7
Return to the first call:

Switch Hook # 7

Transfer

Transfer a call to another on-campus extension.

Transfer:

Switch Hook Dial

Hold
Put a call on hold, then return to the original call.

Hold:

Switch Hook # 7
Return:

Switch Hook

Conference Calling - Three Way
 Place a conference call with up to three people by by adding on- or off-campus participants to an established call.

Add participant:

Switch Hook Dial Switch Hook

Last Number Dialed

Redial the last number you dialed.

Redial:

# 4

Automatic Callback

Tell the system to notify you when a busy or non-answering on-campus extension can take your call.

Activate:

* 5 Dial
Deactivate:

# 5

Call Forward - All Calls

Forward all of your calls to another on-campus extension or off-campus number.

Activate:

* 2 Dial
Deactivate:

# 2

Call Forward - Busy / Don't Answer

Forward all of your calls to another on-campus extension or an off-campus extension only when you are busy or don't answer.

Activate:

* 4 Dial
Deactivate:

# 2

Data Protection Temporary

Turn off call waiting, which interferes with using a modem, for just one call. ITS can provide Data Protection Permanent if you use your modem often. Stop by the Telecom building to fill out a request form.

Activate:

# 9 Dial
Deactivate:

 


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