Telecom's online troubleshooting guide helps you solve common problems and determine when you need help from Telecom.

Please enter your 5-digit campus extension

What are you having trouble with?

My phone
Voice mail
My modem


When you need help in person:

Faculty/Staff: Call the IT Service Center at 5-HELP.

Students: Call the IT Service Center at 5-HELP.

Network: Contact the IT Service Center at 5-HELP.

Please borrow someone else's phone to dial these numbers if you do not have a dial-tone.

 

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