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TELECOM: Quick References
Phone Features


Key to Symbols
Switch Hook Depress the switchhook one full second.

Dial

Enter the appropriate on-campus extension or off-campus number.

Your Phone
Enter your five-digit on-campus extension to see the features programmed on your multiline phone.

Need Help?
Call 735-HELP to speak with a Customer Service staff person.


Custom Features

Some Faculty/Staff multiline phones have custom features. For more information, click on any feature name.

To find out if your phone has these features or to add them to your phone, contact your telephone liaison. To see the features on every Faculty/Staff multiline phone, view standard features.


Call Coverage

Automatically redirect calls to another on-campus extension after a specified number of unanswered rings.


    Send All Calls
    (a Call Coverage feature)
    Redirect all calls to the next on-campus extension in a Call Coverage Path

    Activate:

    SAC
    or
    * 3

Deactivate:

SAC
or
# 3


    Consult
    (a Call Coverage feature)
    When a call has been redirected to you, speak with the person at the extension the caller originally dialed.


    Initiate:

    Transfer
    Dial Cnslt


    Coverage Callback
    (a Call Coverage feature)
    When a call has been redirected to you, place a Leave Word Message for the caller at the extension originally dialed.


    Initiate:

    CCB


Call PIck-Up

Pick-up a call ringing on another telephone in your office.

Initiate:

CPU
or
* 0

Priority Calling

Notify a busy on-campus extension that an urgent call is waiting.


Activate:

PCALL
or

 Switch Hook * 8 Dial

 


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