Single Line Phone Manual

TIP
Using the switchhook is easy. Depress the switchhook for one full second to hear the confirmation tone that tells you the system is ready to transfer a call.

The system will not disconnect the caller unless you hold down the switchhook for more than three seconds.

Transfer

Use Transfer to send a call from your extension to another on-campus extension. You can stay on the line to announce the call, or transfer the call without announcing it.

If you are unable to transfer the call, you can return to the caller by depressing the switchhook again.

To transfer a call

Depress switchhook one full second and listen for the confirmation tone.

Dial the 5-digit on-campus extension where you want to transfer the call.

If the party called answers the phone, announce that you are transferring a call and then hang up.

Or if you need to return to the caller, depress switchhook one full second.

To transfer a call

Depress the Flash Button and listen for the confirmation tone.

Dial the 5-digit on-campus extension where you want to transfer the call.

If the party called answers the phone, announce that you are transferring a call and then hang up.

Or if you need to return to the caller, depress the Flash Button twice.

Need Help?
Call 735-HELP to speak with a Customer Service staff person.







	TIP Using the switchhook is easy. Depress the switchhook for one full second to hear the confirmation tone that tells you the system is ready to transfer a call. The system will not disconnect the caller unless you hold down the switchhook for more than three seconds.				Transfer Use Transfer to send a call from your extension to another on-campus extension. You can stay on the line to announce the call, or transfer the call without announcing it. If you are unable to transfer the call, you can return to the caller by depressing the switchhook again. To transfer a call Depress switchhook one full second and listen for the confirmation tone. Dial the 5-digit on-campus extension where you want to transfer the call. If the party called answers the phone, announce that you are transferring a call and then hang up. Or if you need to return to the caller, depress switchhook one full second. To transfer a call Depress the Flash Button and listen for the confirmation tone. Dial the 5-digit on-campus extension where you want to transfer the call. If the party called answers the phone, announce that you are transferring a call and then hang up. Or if you need to return to the caller, depress the Flash Button twice. Need Help? Call 735-HELP to speak with a Customer Service staff person.