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TELECOM: Phone Manual


TIP
Automatic callback will deactivate after 40 minutes of "watching" an extension, or if you don't answer the Three-Burst Alerting Ring.

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Automatic Callback

Automatic Callback helps connect you with an on-campus extension that is consistently busy or is not answering. This feature tells the system to "watch" the extension and notify you when it is available with a Three-Burst Alerting Ring. Answer the alerting ring and you will be connected with the extension.



To activate automatic callback

Once you've dialed a campus extension and heard a busy tone or your call has not been answered:

  1. Depress switchhook one full second; listen for the dial tone.
  2. Dial *5. The line will go silent.
  3. Dial the five-digit on-campus extension; listen for a confirmation tone.
  4. Hang up.


To deactivate automatic callback

  1. Lift the handset; listen for a dial tone.
  2. Dial #5.

To activate automatic callback

Once you've dialed a campus extension and heard a busy tone or your call has not been answered:

  1. Depress the Flash Button; listen for the dial tone.
  2. Dial *5. The line will go silent.
  3. Dial the five-digit on-campus extension; listen for a confirmation tone.
  4. Hang up.


To deactivate automatic callback

  1. Lift the handset; listen for a dial tone.
  2. Dial #5.

Need Help?
Call 735-HELP to speak with a Customer Service staff person.


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