1. Refunds will be given free of charge when a class is canceled or when the scheduled class times are changed by the instruction program office.
   Please Note: Class "Instructors" may be subject to change at any time.
   
   
2. All other refunds must be requested in writing through the instruction program office. Refund request forms are available at the instruction program office.
   
   
3. For semester-length classes a 20 percent service fee will be charged on refunds requested prior to the beginning of the third regularly scheduled class. No refund will be given after the beginning of the third scheduled class period.  Summer classes are not considered semester-length.
   
   
4. No refunds will be issued for seven-week or shorter-term classes unless requested at least one business day prior to the start of class, this includes all summer session classes. All refunds will be assessed a 20 percent service fee.
   
   
5. No Refunds on Fitpass or Cyclepass after the first week of classes. A 20% service fee still applies to all Fitpass or Cyclepass refunds.
   
   
6. To request a refund: Bring all class receipts to the instruction program office Monday - Thursday, 7:00 a.m. - 7:00 p.m., or Friday 7:00 a.m. - 6:00 p.m. (Summer hrs. 8 a.m. - 5 p.m., M-F)

Transfer Policy:

1. Transfers are only allowed into classes with space available.
   
   
2. Transfers must be requested before a class begins for short-term activities. 
   
   
3. Transfers are allowed within the first 4 weeks for semester-length classes.
   
   
4. Select the class you want and take your current class receipt to the instruction program office.
   
   
5. A $1.00 service fee is charged for all transfers. Transfers between classes may be prorated if necessary.

April 17, 2008