Registration Help

Problems Accessing the Portal – Faculty, Staff, or Student

  • Contact IT Service Center at (303) 735-4357 (5-HELP from campus) or
  • Hours:
    • Monday to Thursday, 7:00 a.m. - 8:00 p.m.
    • Friday, 7:00 a.m. - 7:00 p.m.
    • Saturday and Sunday, 12:00 p.m. - 6:00 p.m.
  • Examples: Student, faculty or staff cannot access portal through Identikey, or has password issues.

Functionality Issues – 
Registration system does not work as it should

Main Campus Student

  • Office of the Registrar – (303) 492-6970
  • E-mail our office at
  • On-Line chat through the Registrar’s web page
  • Phone Hours: Monday through Friday, 8:30 a.m. – 5:00 p.m.
  • Walk-in Hours: Monday through Friday, 9:00 a.m. – 5:00 p.m.
  • Summer Phone Hours: Monday through Friday, 8:00 a.m. – 4:30 p.m.
  • Summer Walk-in Hours: Monday through Friday, 8:30 a.m. – 4:30 p.m.

Continuing Ed Student                         

  • (303) 492-5148

Faculty or staff can certainly use any of the above numbers too (unless it is access or training issues.  If so, see the last box).


  • Student cannot waitlist.
  • Questions about course search, ER contact, registration, etc. 

System is down – either portal or Campus Solutions

Watch for update via e-mail.  If the delay appears to be significant (30 minutes or more), the following will be updated:

  • CUConnect
  • Registrar web page
  • E-memo will be sent to regbrownbag.

E-memo will be sent to all employees with Campus Solutions access.

Other Important Numbers


Dear Student,

Your Spring 2015 enrollment appointment has now been posted in MyCUInfo.

Dear Student,

If you intend to graduate in December 2014, be sure to complete each item below by the date listed. To find out about your graduation requirements, contact your department or advisor.

Important Dates

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Frequently Asked Questions

Contact Us

  • Email us 
  • 303-492-6970
  • In Person
    (9 a.m.–5 p.m.)

Regent Admin. Center 101
20 UCB
Boulder, CO 80309

See Department Contacts

Online Tools

Calendars & Schedules